Automotive Service Advisor

Car On; Ottawa; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading automotive dealership in Ottawa is seeking an Automotive Service Advisor. The role involves greeting customers, assessing their automotive needs, and coordinating services with technicians to ensure satisfaction. Candidates should have solid customer service experience and strong communication skills, with automotive knowledge considered an asset.

Qualifications

• Minimum of 1 year of retail customer service experience.
• Automotive sector experience is a strong asset.
• Strong computer skills experience is an asset.

Responsibilities

• Greet and welcome service customers and listen to their concerns.
• Work with technicians to identify required maintenance and repairs.
• Prepare repair orders and close them by providing appropriate repairs.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Listening

Education

High school diploma or equivalent

Job description

3 weeks ago Be among the first 25 applicants

Car-On Auto are looking for car service advisors!

Responsibilities

• Greet and welcoming of service customers and listens to their concerns
• Work with technicians to identify required maintenance and repairs
• Prepare repair orders, enter them into the database system and close the orders by providing appropriate repairs and services.
• Provide service recommendations to customers including estimating costs
• Ensure customer satisfaction meets company and manufacturers standards
• Strive to meet the department's repair order production standards
• Other service-related duties as required

Qualifications

• Minimum of 1 year of retail customer service experience.
• Automotive sector experience is a strong asset.
• Must have great customer service and listening skills
• Excellent communication skills and attention to detail
• Must have the ability to multi-task and work well under pressure
• Ability to manage warranty administration would be an asset
• Strong computer skills experience is an asset

WHY JOIN OUR TEAM?

Family-owned and located in Ottawa we are the largest pre-owned automotive store in Eastern Ontario. We are a full-fledged, cradle to grave dealership with sales, service, parts and body shop departments.

Job Posted by ApplicantPro

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Automotive

Referrals increase your chances of interviewing at Car-On Automotive Group by 2x

Get notified about new Automotive Service Advisor jobs in Ottawa, Ontario, Canada .

Ottawa, Ontario, Canada CA$70,000.00-CA$100,000.00 3 weeks ago

Vehicle and Equipment Technician 2 (310T Mechanics) - Revised

Ottawa, Ontario, Canada CA$32.00-CA$38.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.