Automotive Service Advisor

Midas; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

Midas is seeking an Automotive Service Advisor - Assistant Manager to enhance customer service and sales optimization at their Burnaby location. This role involves developing estimates, consulting with customers, and contributing to the shop's profitability while maintaining excellent service standards.

Qualifications

• 1+ year experience in the automotive industry.
• Valid driver's license.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Develop and present estimates, source parts and sell jobs to customers.
• Deliver superior customer service while consulting customers.
• Maximize the safety and well-being of shop employees.

Skills

General automotive knowledge

Excellent customer service skills

Good communication skills

Team-building skills

Job description

Automotive Service Advisor - Assistant Manager

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with the Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contributing to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

• General automotive knowledge
• 1+ year experience in the automotive industry
• Excellent customer service skills
• Good communication skills
• Team-building skills
• Valid driver’s license
• Ability to work a flexible schedule including weekends

Compensation: $20.00 - $28.00 per hour


Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

www.midas.com

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.