Automotive Retail Advisor – Field Specialist

Clutch Technologies Inc.; New Westminster; On-site; CAD 48,000 - 54,000; Full time

Benefits offered by this job

Health and dental benefits

Day-one benefits

Job summary

Clutch Technologies Inc. in British Columbia is seeking a Retail Advisor (Field Specialist) to be the face of our company as customers drop off or pick up vehicles.

The role blends in-person customer service with vehicle inspection and thorough documentation, in a fast-growing online car marketplace. You will build strong customer relationships, resolve issues, and work with teammates to deliver a seamless car-buying experience.

Qualifications

• High school diploma or equivalent required.
• 2+ years of customer-facing experience and 1+ years in retail preferred.
• BC Class 5 driver’s license and clean 3-year driving record.

Responsibilities

• Deliver exceptional customer service as the face of the company at the new facility.
• Inspect vehicles and identify issues to ensure high quality service for customers.
• Accurately complete customer paperwork and take thorough notes in the tracking system.
• Collaborate with team members to support daily operations and customer experience.

Skills

Customer service

Attention to detail

Team player

Administrative paperwork

Education

High school diploma

Tools

Customer tracking system

Job description

Clutch Technologies Inc. in British Columbia is seeking a Retail Advisor (Field Specialist) to be the face of our company as customers drop off or pick up vehicles.

The role blends in-person customer service with vehicle inspection and thorough documentation, in a fast-growing online car marketplace. You will build strong customer relationships, resolve issues, and work with teammates to deliver a seamless car-buying experience.