Automotive Parts Advisor

Lithia Motors; Newmarket; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid holidays

Disability insurance

Life insurance

RRSP plan

Employee stock purchase plan

Professional development

Vehicle purchase discounts

Employee assistance program

Wellness program

Job summary

Audi Newmarket, part of Pfaff Automotive Partners, is hiring a Parts Advisor. You will assist customers and technicians, identify the right parts, and maintain stock with accuracy in a fast-paced dealership setting.

You should have at least 3 years of automotive parts experience, strong knowledge of dealership Parts operations, excellent service skills, and a valid Ontario driver’s license. Competitive benefits and a supportive team await.

Qualifications

• 3+ years of experience as an Automotive Parts Advisor or in a dealership parts role
• Strong knowledge of automotive parts and Parts Department operations
• Excellent customer service and interpersonal skills
• Strong English communication (verbal and written)

Responsibilities

• Assist customers and internal teams in identifying the correct parts
• Pick and deliver parts to technicians and customers
• Receive shipments, verify quantities, report discrepancies
• Provide pricing, product information, and availability
• Maintain organized, accurate parts inventory and returns
• Support inventory organization and department upkeep
• Deliver parts to customers or suppliers as needed
• Assist the Parts Manager with department operations

Job description

Automotive Parts Advisor### Automotive Parts AdvisorApply: Audi Newmarket, Newmarket, ON L3Y 9A1: Full time: Posted Today: R120390Automotive Parts Advisor-Audi Newmarket, Newmarket, ON L3Y 9A1Are you passionate about the automotive industry and delivering an exceptional customer experience? **Audi Newmarket** is looking for an experienced and highly organized **Parts Advisor** to join our team. As a **Parts Advisor**, you’ll play an important role in keeping our Parts and Service operations running smoothly. From assisting customers and technicians with the right parts to maintaining accurate inventory and supporting daily Parts Department operations, you’ll help deliver the level of service expected from the Audi brand. If you have automotive parts experience, strong attention to detail, and enjoy working in a fast-paced dealership environment, we want to hear from you. **What You’ll Be Doing*** Assist customers and internal dealership teams in identifying and selecting the correct automotive parts.* Pick and deliver parts to technicians efficiently to help keep Service Department operations moving.* Receive incoming shipments, verify quantities, and report any discrepancies to management.* Provide customers with accurate pricing, product information, and availability in person and over the phone.* Recommend related parts, accessories, and available specials based on customer needs.* Maintain accurate, organized, and well-stocked parts inventory.* Process returned or unused parts from the workshop and ensure items are properly returned to inventory.* Assist with inventory organization, stock management, and general Parts Department upkeep.* Pick up and deliver parts to customers or suppliers using a company vehicle when required.* Support the Parts Manager and team with additional responsibilities to ensure the efficient operation of the department. **What You Bring*** Minimum **3 years of experience as an Automotive Parts Advisor** or in a similar dealership parts role.* Previous experience working within the automotive industry.* Strong knowledge of automotive parts and dealership Parts Department operations.* Excellent customer service and interpersonal skills.* Strong verbal and written English communication skills.* Excellent organizational skills with exceptional attention to detail.* Ability to multitask and prioritize effectively in a fast-paced dealership environment.* Strong numerical aptitude and accuracy.* Ability to work independently while contributing to a collaborative team environment.* Valid Ontario Driver’s Licence and a clean driver’s abstract. **Total Rewards:****Audi Newmarket** offers a comprehensive benefits package designed to support you and your family, with options that include:* Pay: CA$45,000.00 - CA$50,000.00 per year* Medical, Dental and Vision Plans* Paid Holidays & PTO* Disability Coverage* Life Insurance* RRSP Plans* Employee Stock Purchase Plan* Professional Development & Growth Opportunities* Vehicle Purchase Discounts* Employee Assistance & Wellness Programs If you’re an experienced automotive parts professional who takes pride in accuracy, organization, and exceptional service, apply today and take the next step in your automotive career with Audi Newmarket. We thank all applicants for their interest in Pfaff Automotive Partners - due to the volume of applicants, only those selected for an interview will be contacted. Please note: We do *not* use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process. This is an existing vacancy Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [e-mail]. Key Words: Automotive Parts Advisor, Parts Consultant, Parts Specialist, Parts Representative, Parts Associate, Dealership Parts Advisor, Counterperson, Counter Advisor, Runner, Aftermarket Parts, Vehicle Parts, Inventory Specialist, Parts Clerk, Retail Parts, Counterman, Parts Counter Advisor, Parts Sales, Outside Sales Rep, OSR, Wholesale Parts, Backcounter, Back counter, Driver, Shipping, Receiving, Parts Shipping### About UsAt Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care.Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement.With guidance from our mission, **Growth Powered by People**, we have created a workplace where employees can learn, grow, and succeed.Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.