Automotive Implementation Specialist

Tekion; Calgary; Remote; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Stock options

Health benefits

Hyper-growth startup

Modern tech stack

Collaborative culture

Open culture

Career growth

Job summary

Tekion in Calgary is seeking an Implementation Specialist (Business Solutions Analyst I) to support the delivery and implementation of scalable solutions within Tekion’s Professional Services organization. This role assists with gathering business requirements, documenting processes, supporting configuration, and contributing to testing efforts.

The ideal candidate is detail-oriented, analytically minded, and motivated to learn how technology can improve operational efficiency and customer

Qualifications

• 2–4 years of experience implementing automotive fixed (Parts & Service) software.
• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• Calgary location preferred.
• Basic proficiency with Microsoft Excel and process mapping tools such as Lucidchart or Visio.
• Familiarity with enterprise systems (CRM, ERP, PSA) is a plus.

Responsibilities

• Assist in collecting and analyzing business and functional requirements to support solution development.
• Document current- and future-state business processes, workflows, and system interactions.
• Collaborate with cross-functional teams to identify pain points and recommend areas for improvement.
• Participate in system configuration, testing, and user acceptance activities.
• Support the creation of user documentation, process flows, and training materials.
• Maintain project deliverables and assist in tracking milestones and timelines.
• Perform basic data analysis to support solution design and post-implementation success.

Skills

Travel 90%

Implementation experience

Analytical mindset

Education

Bachelor's degree in Business / Information Systems / Computer Science

Tools

Microsoft Excel

Lucidchart

Visio

Job description

Tekion in Calgary is seeking an Implementation Specialist (Business Solutions Analyst I) to support the delivery and implementation of scalable solutions within Tekion’s Professional Services organization. This role assists with gathering business requirements, documenting processes, supporting configuration, and contributing to testing efforts.

The ideal candidate is detail-oriented, analytically minded, and motivated to learn how technology can improve operational efficiency and customer