Automotive Dealership Receptionist: Customer Care Pro

Dilawri Group of Companies; Markham; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Employee vehicle purchase program

Job-specific training

Wellness programs

Social events

Job summary

Dilawri Group is looking for a Receptionist to join the team at Markham Acura. The role involves managing telephone communications, welcoming customers, and assisting with vehicle licensing. Ideal candidates will have at least two years of reception experience, preferably in a dealership.

Benefits include a vehicle purchase program and job-specific training. Dilawri Group is committed to diversity and inclusion, providing a supportive work environment for all employees.

Qualifications

• Demonstrated excellent telephone demeanor and ability to accurately record messages.
• Excellent oral and written communication skills.
• Two years of reception experience or equivalent required.
• Dealership experience preferred.

Responsibilities

• Manage telephone communications and reception.
• Welcome customers to the dealership showroom.
• Assist with vehicle licensing and administration.
• Prepare information for pick-up and collect receipts/payments.
• Participate in administrative tasks.

Skills

Telephone communication

Organizational ability

Teamwork

Customer service

Attention to detail

Written communication

Problem-solving

CRM system experience

Tools

One-Eighty

Job description

Dilawri Group is looking for a Receptionist to join the team at Markham Acura. The role involves managing telephone communications, welcoming customers, and assisting with vehicle licensing. Ideal candidates will have at least two years of reception experience, preferably in a dealership.

Benefits include a vehicle purchase program and job-specific training. Dilawri Group is committed to diversity and inclusion, providing a supportive work environment for all employees.