Automation & AI Tech Consultant — Telecom

TELUS Digital; Vancouver; On-site; CAD 84,000 - 105,000; Full time

Job summary

TELUS Digital in Vancouver is seeking an experienced telecom AI/automation engineer to lead automation initiatives within TELUS Managed Services, collaborating with network engineers and analysts to translate complex requirements into scalable AI/automation workflows.

The role combines hands-on development in Python/JavaScript, API integrations, Linux/Windows, virtualization, and container platforms, with leadership on automation projects and mentoring teammates.

Qualifications

• 5+ years in telecom engineering or AI solutions
• Bachelor or Master in Engineering or Computing
• Experience leading automation projects
• Knowledge of ITSM (ServiceNow) and cloud AI

Responsibilities

• Configure, test, optimize and manage management and monitoring tools for TELUS Managed Services.
• Assist with the configuration, changes, updates, and deployment of new use cases for our AIOPS platform.
• Perform routine MCP development & maintenance to ensure seamless communication between AI models and underlying data systems.
• Collaborate with network engineers, business analysts, and architects to translate managed services requirements into actionable AI/Automation workflows.
• Build and maintain Automation workflows that reduce repeated tasks across the TELUS Managed Services environment.
• Provide technical guidance and troubleshooting support to a team of technology professionals working on TELUS Managed Services.

Skills

Telecom engineering

Automation experience

Python/JavaScript

API integrations

Linux/Windows

Virtualization

Containers

NOC workflows

AI technologies

Team leadership

Security clearance

Education

Engineering degree

Job description

TELUS Digital in Vancouver is seeking an experienced telecom AI/automation engineer to lead automation initiatives within TELUS Managed Services, collaborating with network engineers and analysts to translate complex requirements into scalable AI/automation workflows.

The role combines hands-on development in Python/JavaScript, API integrations, Linux/Windows, virtualization, and container platforms, with leadership on automation projects and mentoring teammates.