Autobody Repair Estimator

Autism Services; Regina; On-site; CAD 55,000 - 75,000; Full time

Job summary

Autism Services is seeking an experienced Estimator to greet customers, inspect damaged vehicles, and deliver accurate repair estimates. You will liaise with insurance adjusters and customers to ensure smooth claims and timely payments, while maintaining high customer satisfaction throughout the repair process.

The role requires 3–5 years of collision estimating experience, proficiency with Mitchell estimating software, and strong sales, negotiation, and multi-tasking skills in a fast-paced shop

Qualifications

• 3-5 years experience as a collision estimator or insurance appraiser.
• Experience with collision management systems.
• Fluent using Mitchell estimating software.
• Knowledge of Microsoft Office Software (Word, Excel, Outlook).
• I-CAR training or other industry training preferred.

Responsibilities

• Greet customers and determine needs while delivering high service.
• Inspect and evaluate damaged vehicles to produce accurate estimates.
• Explain repair processes, insurance claims, and payment procedures.
• Maintain current RO documents and keep records up to date.
• Attend daily production meetings and perform other duties as assigned.

Skills

Collision estimation

Insurance appraiser

Sales & negotiation

Multi-tasking

Driving license

Tools

Mitchell estimating software

Microsoft Office

Job description

The Estimator is responsible for greeting customers and providing accurate automotive repair estimates. The appraiser must effectively handle communications with insurance adjusters and customers throughout the repair process and maintain high levels of customer satisfaction.

DUTIES/RESPONSIBILITIES

• Greet customers and accurately determine customers needs while ensuring a high degree of customer service.
• Inspect, analyze, and evaluate damaged vehicles to create a comprehensive and accurate estimate of repair.
• Inform customer about the repair process, including insurance claims processing, payment procedures, repair techniques and repair needs.
• Responsible for maintaining positive relationships with insurance adjusters, fleet accounts and other customers.
• Responsible for keeping all assigned Repair Order (RO) current and accurate throughout the repair process.
• Attend daily production meetings.
• Other duties as assigned.

EXPERIENCE/SKILL REQUIREMENTS

• 3-5 years prior experience as a collision estimator or insurance appraiser.
• Experience with collision management systems
• Fluent using Mitchell estimating software.
• Knowledge of Microsoft Office Software (Word, Excel, Outlook).
• I-CAR training or other industry training preferred.
• History of working independently without close supervision.
• Strong sales and negotiation skills.
• Ability to multi-task in a fast-paced work environment.
• Valid drivers license and insurable driving record.