Auto Insurance Advisor - Customer-Centric, Cross-Sell Leader

Insurance Brokers Association of Manitoba; St. Jean-Baptiste; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

RRSP/DPSP plan

Benefits package

Training & education

Book of business

Job summary

ONE Insurance Group is seeking an Auto Insurance Advisor Floater to support St. Jean, Letellier, Dominion City and Altona branches. You will deliver professional counsel on Autopac and Driver Licensing products, welcome clients, and build rapport with new and existing customers.

The role emphasizes outstanding service, cross-selling opportunities, and collaboration with Personal Lines. Strong communication, organization, and a valid Canadian work status are required.

Qualifications

• 1+ year insurance industry or customer service experience preferred
• Manitoba General Insurance License and IWS Certification are assets
• Ability to travel to St. Jean Baptiste, Letellier, Dominion City and Altona branches
• Familiarity with Applied EPIC broker management system is an asset
• Legally entitled to work in Canada
• Valid driver's license and clean criminal record check required

Responsibilities

• Create an exceptional customer service experience for all clients
• Process Auto Insurance transactions promptly and use Prospector program to generate leads
• Follow Auto Customer Service Standards to offer optimum coverage options
• Actively cross sell auto extension options
• Provide support to Personal Lines with processing and other duties as required

Skills

Customer service

Communication skills

Travel to branches

Driver's license

Work legally in Canada

Tools

Applied EPIC

Job description

ONE Insurance Group is seeking an Auto Insurance Advisor Floater to support St. Jean, Letellier, Dominion City and Altona branches. You will deliver professional counsel on Autopac and Driver Licensing products, welcome clients, and build rapport with new and existing customers.

The role emphasizes outstanding service, cross-selling opportunities, and collaboration with Personal Lines. Strong communication, organization, and a valid Canadian work status are required.