Auto Finance Services Manager — Warranties & Customer Experience

CanadaOne Auto Group Inc.; Barrie; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Full benefit programs

Employee and Family Assistance Program

Collaborative work environment

Job summary

Barrie Chrysler Dodge Jeep Ram Ltd is seeking a Non-Prime Financial Services Manager to join our leadership team in a high-volume dealership. You will act as liaison between customers and financial institutions, ensuring documentation is complete and processes are followed.

The role focuses on selling warranties and related products to drive profitability while upholding exceptional customer service. The ideal candidate brings experience in sales or FSM roles, strong communication, and a passion

Qualifications

• Customer service orientation and people skills.
• Clear communication with customers and team members.
• Ability to lead and motivate a team in a high-volume dealership.
• Ability to collaborate across departments to meet goals.

Responsibilities

• Act as liaison between customers and financial institutions and ensure documentation is complete.
• Drive sales of warranties, insurances and other products to generate profit.
• Lead and manage the financial services function to meet targets and improve efficiency.

Skills

Customer service

Communication

Leadership

Team collaboration

Education

High School Diploma

Post-Secondary Education

Job description

Barrie Chrysler Dodge Jeep Ram Ltd is seeking a Non-Prime Financial Services Manager to join our leadership team in a high-volume dealership. You will act as liaison between customers and financial institutions, ensuring documentation is complete and processes are followed.

The role focuses on selling warranties and related products to drive profitability while upholding exceptional customer service. The ideal candidate brings experience in sales or FSM roles, strong communication, and a passion