Auto Delivery Experience Coordinator — Bonus & Benefits

Birchwood; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits package

RSP matching

Employee referral bonus

Career development opportunities

Wellness program

Volunteer program

Company events

Job summary

Birchwood, Manitoba’s leading automotive retailer, seeks a Delivery Coordinator to ensure customers are 100% satisfied as they take delivery of their new vehicle. You will coordinate deliveries, explain vehicle features, and work with the sales team to optimize the customer experience.

The role emphasizes outstanding communication, organizational skills, and a customer-focused mindset to build lasting relationships and loyalty with Birchwood’s clientele.

Qualifications

• Customer-focused with strong service orientation.
• Experience in automotive retail is an asset.
• Ability to build collaborative relationships within the dealership.
• Clear, professional communication across in-person, phone, and email.
• Strong organizational skills and ability to prioritize and meet commitments.
• Proficiency in Microsoft Office applications.
• Valid driver’s license and reliable transportation.

Responsibilities

• Schedule and organize vehicle deliveries with customers.
• Explain features and functions of the vehicle during delivery.
• Collaborate with the sales team to coordinate logistics.
• Maintain high levels of customer satisfaction throughout the sales process.

Skills

Customer service

Team collaboration

Communication

Organization

MS Office

Excel

Valid driver’s license

Tools

MS Office

Excel

Job description

Birchwood, Manitoba’s leading automotive retailer, seeks a Delivery Coordinator to ensure customers are 100% satisfied as they take delivery of their new vehicle. You will coordinate deliveries, explain vehicle features, and work with the sales team to optimize the customer experience.

The role emphasizes outstanding communication, organizational skills, and a customer-focused mindset to build lasting relationships and loyalty with Birchwood’s clientele.