Auto Body Estimator & Customer Experience Champion

The Boyd Group Inc.; St. Albert; On-site; CAD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Medical

Prescription Drug

Dental & Vision

RRSP with company match

Annual Paid Vacation Time Off

Career Growth Opportunities

Ongoing Training

Professional Atmosphere, Great Working

Voluntary Daily Pay option available

Job summary

Boyd Autobody & Glass is a leading collision repair provider with over 30 years in Western and Central Canada. We offer training, certifications support, competitive compensation, and a comprehensive benefits plan after one month of employment.

Join a professional team with strong leadership and growth opportunities. We invest in our people and provide ongoing training, RRSP matching, and career advancement in a dynamic environment.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year experience in a relevant role.
• Basic computer skills and familiarity with scheduling tools.

Responsibilities

• Update ASE with customer interaction details.
• Inform customers and guide them through the repair process.
• Ensure compliance with insurance client requirements and WOW policies.
• Communicate customer needs to team members and maintain positive interactions.
• Assist in daily production walks and support team members as needed.
• Participate in monthly Health & Safety and staff meetings when required.
• Attend training sessions and workshops recommended by Store Manager.
• Maintain KPIs related to Sales/GP/CSI/AR/TT and uphold company values.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Education

High School Diploma or equivalent

Tools

Progi Calendar

Google Calendar

Mitchell

Audatex

Alldata

APU

Car-Part

Job description

Boyd Autobody & Glass is a leading collision repair provider with over 30 years in Western and Central Canada. We offer training, certifications support, competitive compensation, and a comprehensive benefits plan after one month of employment.

Join a professional team with strong leadership and growth opportunities. We invest in our people and provide ongoing training, RRSP matching, and career advancement in a dynamic environment.