Audio Visual Technician

Insight Global; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the banking sector is seeking five Quality Analyst Technicians to join their Toronto team. The role focuses on ensuring quality in audio-visual systems, requiring technical testing, troubleshooting of AV technologies, and collaboration with engineering teams to maintain high standards in user experience. Candidates should possess relevant experience in AV system testing and be ready to work on-site.

Qualifications

• Experience with testing and troubleshooting cameras.
• Experience with testing AV systems (QSYS or Crestron).
• Ability to work on-site in downtown Toronto 4-5 days per week.

Responsibilities

• Conducting QAQC testing on AV technologies and systems.
• Verifying camera alignment, video quality, and compatibility.
• Documenting and reporting test results for compliance.

Skills

Testing AV systems

Troubleshooting cameras

Quality Assurance

Tools

QSYS

Crestron

Job description

We are looking for five (5) Quality Analyst Technicians to work on site in Toronto for a project with one of the big 5 banks. You will be responsible for ensuring the quality and functionality of all audio-visual systems and equipment, including but not limited to:

1. Conducting QAQC testing on AV technologies such as Crestron/flex/MTR(s), SurfaceHubs, Dante, Biamp, QSYS, and related systems. Performing integration and functionality tests to ensure seamless interaction between AV components and UC technologies like Office 365 and Microsoft Teams.
2. Testing and troubleshooting conference meeting cameras (e.g., Poly, PTZ, OneBeyond, QSYS, Huddly, Logi) to ensure proper performance and integration with AV systems.
3. Verifying camera alignment, video quality, and compatibility with AV control systems.
4. Ensuring full integration and optimal functioning of UC technologies, particularly Microsoft Teams and Office 365, with AV systems.
5. Testing the interaction between conferencing systems, AV hardware, and software platforms for smooth user experiences.
6. Performing network compatibility testing for AV systems, including Wi-Fi, PoE, and firewall/security applications.
7. Testing data flow, latency, and connection stability across networks to ensure compliance with standards.
8. Using QSYS for operational testing, configuration, and verification across AV setups.
9. Collaborating with engineering and IT teams to resolve QSYS system integration issues, ensuring high audio and video quality.
10. Implementing QAQC best practices to meet performance, reliability, and safety standards.
11. Documenting and reporting test results, issues, and resolutions, ensuring procedures are clear and repeatable.
12. Working with engineering teams during installation or configuration to troubleshoot and re-test faulty components.
13. Providing technical support during deployment and troubleshooting phases.

Required Skills & Experience:

• Experience with testing and troubleshooting cameras.
• Experience with testing AV systems (QSYS or Crestron).
• Ability to work on-site in downtown Toronto 4-5 days per week.

Seniority level

Associate

Employment type

Contract

Job function

Information Technology and Analyst

Industries

Banking