Attendant, Ramp

Canadian North; Yellowknife; On-site; CAD 24,000 - 35,000; Full time

Benefits offered by this job

Medical & dental benefits

Travel privileges & passes

Career growth opportunities

Job summary

Canadian North is seeking a Ramp Attendant to support safe ramp operations and aircraft ground services in Yellowknife, NT. You will follow procedures, assist service teams, and help passengers as needed, contributing to efficient ramp operations and safety.

The role requires a high school diploma and at least 1 year of ramp-related experience, with potential to advance and participate in a comprehensive benefits program. Northern living allowance applies.

Qualifications

• High School diploma or equivalent related work experience.
• Minimum 1 year of previous Ramp experience or similar.
• Knowledge of cargo handling and loading on aircraft.

Responsibilities

• Follow Standard Operating Procedures without deviation.
• Promote a safe working culture and teamwork.
• Provide ground services to the aircraft as required.
• Assist Customer Service Agents and Cargo Attendants when needed.
• Assist passengers with mobility and special needs.
• Maintain daily equipment and ramp checks.
• Obtain and retain required airport passes and licenses.

Skills

Safety consciousness

Communication skills

Problem solving

Ground handling knowledge

Fortitude in high-pressure settings

Teamwork

Forklift experience

Education

High School diploma or equivalent

Tools

Cargo Computer Program

Sabre

Job description

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why You’ll Love Working With Us

• Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
• Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
• Career Growth – Build your aviation career with the trusted airline of the Arctic

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

• Extended health, dental, and life insurance (after 1 month)
• Short- & long-term disability coverage (after 1 month)
• Retirement savings plan (after 6 months)
• Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
• Cargo shipping privileges (per company policy)
• Opportunities for advancement within a trusted Canadian airline

About this position

The purpose of a Ramp Attendant is to work within the parameters of a safe working culture while taking direction and guidance from the Ramp Coordinator. The Ramp Attendant will be responsible to ensure that they follow the companies Standard Operating Procedures without deviation and promote a safe working culture within its group.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience. Employees are also eligible for a Northern Living Allowance of $5.14 per hour.

Reporting to: Manager, Cargo & Ramp

Duties and Responsibilities

Interested candidates should be able to perform the following duties and responsibilities:

• Follow the companies Standard Operating Procedures without deviation;
• Promote a safe working culture;
• Provide services to the aircraft on the ground as required;
• Assist Customer Service Agents and/or Cargo Attendants if so required ;
• Assist passengers with mobility and special needs;
• Perform commissary duties as part of the specialized work function;
• Completion of daily vehicle/equipment checklist;
• Required to be qualified and maintain qualification on all ramp equipment;
• Perform other duties and functions related to the foregoing;
• Other duties as assigned.

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

• High School diploma or equivalent related work experience
• One (1) year of previous experience
• Must be knowledgeable of cargo handling and processing procedures;
• Knowledge and experience of loading and load control on company aircraft;
• Weight & balance knowledge and experience necessary;
• Knowledge of Canadian North’s Cargo Computer Program, Cargo Ramp Procedures Manual and Sabre;
• Must be familiar with handling of dangerous goods and be able to obtain and retain a dangerous goods handling certificate;
• Must hold a valid G2 or G (Class 5) driver’s license;
• Demonstrated strong communication, organizational, problem solving & interpersonal skills;
• Ability to accomplish multiple tasks in high pressure, high volume environment;
• Forklift driving experience an asset;
• Must be able to obtain and retain a D/A level airport pass;
• Ability to communicate in Inuktitut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email [e-mail] and we will work with you to meet your needs.

Please note: Relocation assistance is not available for this position. The successful candidate must be located in Yellowknife, NT.

Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues- but you are responsible for the shifts that you are scheduled.