Attendant, Ramp

Canadian North; Ottawa; On-site; CAD 25,000 - 34,000; Full time

Benefits offered by this job

Extended health

Dental

Life insurance

Disability

Retirement plan

Travel privileges

Cargo shipping privileges

Advancement opportunities

Job summary

Canadian North is hiring a Ramp Attendant in Ottawa to support ground operations, load/unload aircraft, operate ramp gear, and deliver essential services on the tarmac. You will report to the Ramp Coordinator and work under the UNIFOR Collective Agreement.

The role is available as full-time, part-time, or temporary, with shifts including evenings, weekends, and holidays. A valid driver’s license and ability to pass airport access requirements are essential.

Qualifications

• High school diploma or equivalent related work experience (warehouse, forklifts, customer service).
• Forklift experience is an asset.
• Must hold a valid driver’s license and be willing to work varied shifts.

Responsibilities

• Follow the company’s SOPs without deviation.
• Promote a safe working culture.
• Provide ground services to aircraft on the tarmac.
• Assist Customer Service Agents and Cargo Attendants as needed.
• Assist passengers with mobility and special needs.
• Complete daily vehicle/equipment checklists.
• Maintain clean and orderly work areas.

Skills

Communication

Multitasking

Safety culture

Flexibility

Customer service

Driver's license

Inuktitut (asset)

Forklift experience (asset)

Education

High school diploma

Job description

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why Work With Us?

Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan

Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation

Career Growth – Build your aviation career with the trusted airline of the Arctic

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

• Extended health, dental, and life insurance (after 1 month)
• Short- & long-term disability coverage (after 1 month)
• Retirement savings plan (after 6 months)
• Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
• Cargo shipping privileges (per company policy)
• Opportunities for advancement within a trusted Canadian airline

Ready to Get Started?

If you’re reliable, safety-focused, and ready for adventure, we want to hear from you. Join a company where people count on you, and where you can count on a career that matters.

About the position

As a Ramp Attendant, you will play a key role in supporting safe and efficient ground operations. Under the direction of the Ramp Coordinator, you will be responsible for performing a variety of ground handling tasks including loading and unloading aircraft, operating company equipment, and delivering essential ground services to aircraft.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.50 per hour in accordance with the UNIFOR Collective Agreement.

Reporting to: Manager, Cargo & Ramp

We are currently hiring for full-time, part-time and temporary opportunities.

DUTIES AND RESPONSIBILITIES:
Must be able to perform, but not be limited to, the following duties and responsibilities:

• Follow the companies Standard Operating Procedures without deviation;
• Promote a safe working culture;
• Provide services to aircraft on the ground as required;
• Assist Customer Service Agents and/or Cargo Attendants if so required;
• Assist passengers with mobility and special needs;
• Perform commissary duties as part of the specialized work function;
• Responsibly maintain clean and orderly work areas;
• Responsibly use and maintain Company equipment;
• Perform other duties and functions related to the foregoing;
• Completion of daily vehicle/equipment checklist;
• Perform other duties and functions related to the foregoing;
• Other duties as assigned.

SKILLS AND QUALIFICATIONS:
Include, but not limited to, the following minimum skills and qualifications:

• High school diploma or equivalent related work experience i.e. warehouse, forklifts, customer service industry, etc.;
• Warehouse and/or customer service experience considered an asset;
• Demonstrated strong communication, organizational, problem solving & interpersonal skills;
• Ability to accomplish multiple tasks in a high pressure, high volume environment;
• Knowledge of cargo handling and processing procedures considered an asset;
• Must be able to lift up to 75 lbs., on a continuous basis;
• Forklift driving experience an asset;
• Must hold a valid driver’s license;
• Must be willing to work various shifts (including evenings, holidays and weekends);
• Must be able to obtain and retain a D/A level Airport Pass;
• Required to pass and maintain qualification on all ramp equipment;
• Ability to communicate in Inuktitut is a definite asset; and
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email [e-mail] and we will work with you to meet your needs.

Please note: Relocation assistance is not available for this position. The successful candidate must be located in Ottawa, ON.

Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority.As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues, but you are responsible for the shifts that you are scheduled.Employees will be given a minimum of (7) calendar days to select their shifts and the work schedule will be finalized (14) days prior to the effective date.