Associate or Associate Director Operational Risk

National Bank of Canada; Montreal; On-site; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Health & wellness

Group insurance

Pension plan

Employee stock plan

Employee assistance

Banking services

Telemedicine

Virtual sleep clinic

Job summary

National Bank of Canada seeks an Associate/Associate Director to support Capital Markets Operational Risk in governance, risk assessment, and reporting. You'll coordinate regulatory requests, drive risk indicators, and lead investigations with a cross-functional team across Montreal or Toronto.

The role requires 5–7 years in capital markets or related fields, strong problem-solving, and ability to work with senior stakeholders in a fast-paced environment. Bilingual French/English required.

Qualifications

• Bachelor's or master's degree in a related field with 5–7 years of relevant experience in capital markets, operations, governance, risk, compliance, audit, etc.
• Experience in Capital Markets activities, products and structures and supporting systems and processes.
• Experience in operational risk management, risk assessments, and banking/securities regulation (CIRO, OSFI).
• Experience performing process walkthroughs and control testing.
• Ability to solve complex problems and deliver tangible results.
• Comfortable in fast-paced, evolving environments while supporting senior stakeholders.
• Ability to communicate effectively with business leaders and senior stakeholders.

Responsibilities

• Manage transversal governance program for Capital Markets Operational Risk.
• Ensure timely and consistent delivery of reporting, governance and oversight.
• Coordinate team deliverables including regulatory requests and audit mandates.
• Coordinate Key Risk and Control Indicators reporting.
• Manage Operational Risk Events and Control Enhancements.
• Lead investigations and reporting including root-cause analyses and post-mortems.
• Support action owners and monitor corrective measures.
• Lead risk assessments and control walkthroughs/testing under operational risk taxonomy.
• Contribute to risk Assessments for new products and activities within Capital Markets.
• Manage continuous monitoring program and related reporting.

Skills

Operational risk management

Governance

Risk assessments

Control testing

Stakeholder management

Problem solving

Analytical skills

Communication

Agility

Financial markets

Education

Bachelor's or Master's degree in related field

Job description

A career as an Associate or Associate Director within National Bank’s Capital Markets Business Operational Strategy, Resilience & Risk Management team means supporting the business line in identifying, assessing, monitoring, and managing operational risk through an efficient, practical, and tailored approach that reflects the specific context of Capital Markets.

In this role, you will use your problem-solving and influencing skills to make a positive impact across the organization.

Your Job

• Manage the transversal governance program for Capital Markets Operational Risk
• Ensure the timely and consistent delivery of reporting, governance and oversight
• Coordinate team deliverables, including regulatory requests and audit mandates
• Coordinate Key Risk and Control Indicators reporting
• Operational Risk Events and Control Enhancement
• Manage transversal investigations and related reporting, including operational risk event reviews, root-cause analyses, post-mortems, and deep dives
• Support business lines in assigning action owners, establishing timelines, and monitoring the implementation and closure of corrective measures
• Risk and Control Assessments
• Lead the planning, execution, and reporting of risk assessments, including control walkthroughs and testing, in accordance with the Bank’s operational risk taxonomy
• Contribute to risk assessments for new products and activities within Capital Markets
• Manage the continuous monitoring program and related reporting

Your Team

You will join a team of 25 colleagues within Capital Markets Operational Risk and report to the Director, Business Operational Strategy, Resilience & Risk Management.

Our team stands out for its diversity, dynamism, agility, and its knowledge of Capital Markets activities and processes that support these activities.

Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development.

This position is based in Montreal or Toronto.

Basic Requirements

• A bachelor's or master's degree in a related field with at least 5-7 years of relevant experience (i.e., capital markets, operations, governance, risk, compliance, audit, etc.).
• Experience in Capital Markets activities, products and structures as well as the supporting systems and processes.
• Experience in operational risk management, risk assessments, and banking and/or securities regulation, including CIRO and OSFI requirements.
• Experience performing process walkthroughs and control testing.
• Proven ability to solve complex problems, with a strong focus on delivering tangible results.
• Comfortable working in a fast-paced, ambiguous, and constantly evolving environment while supporting senior and demanding stakeholders.
• Ability to communicate effectively with business leaders and senior stakeholders.

Languages: French, English

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

Required skills: Agility, Analytical Skills, Collaboration, Communication, Control Testing, Entrepreneurship, Financial Markets, Governance, Influencing, Initiative, Operational Risk, Problem Solving, Risk & Compliance, Stakeholder Management

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance programPreferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!