Senior Advisor, Quality Control

National Bank of Canada; Montreal (administrative region); Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Senior Advisor in quality control for Capital Markets client due diligence reviews. You will act as a subject matter expert ensuring regulatory compliance and strong AML/KYC practices for onboarding and periodic reviews of institutional clients.

You will collaborate with Compliance, Risk Management, Internal Audit and business partners, identify gaps, and support continuous improvement of controls and procedures in a hybrid Montreal environment.

Qualifications

• Hold a university degree in finance, business administration, accounting, law, or a related field.
• Have a minimum of 5 years of experience in AML/KYC, due diligence reviews, quality control, or regulatory compliance within the banking or Capital Markets sector.
• Demonstrate strong knowledge of regulatory requirements applicable to financial institutions and institutional Capital Markets clients.
• Have experience assessing complex legal entities, ownership structures, and higher-risk client files.
• Possess strong analytical, investigation, and reporting skills.
• Be proficient with Microsoft Office and client lifecycle management or documentation tools.

Responsibilities

• Ensure the quality, completeness, and regulatory compliance of client due diligence files related to onboarding and periodic reviews, including AML/KYC, sanctions screening, and other regulations.
• Identify gaps, deficiencies, and non-compliance issues, and recommend corrective actions to strengthen controls and improve efficiency.
• Analyze complex client structures and high-risk situations to validate assessments and supporting documentation.
• Provide guidance and expertise on quality standards, regulatory expectations, and best practices to internal stakeholders.
• Contribute to continuous improvement of procedures, controls, tools, and QA frameworks to enhance effectiveness.
• Collaborate with Compliance, Risk Management, Internal Audit, and business partners during audits, reviews, and transformation initiatives.

Skills

AML/KYC

Regulatory compliance

Quality control

Risk assessment

Client onboarding

Investigation

Microsoft Office

Documentation tools

Education

University degree in finance, business administration, accounting, law, or related field

Tools

Client lifecycle management tools

Documentation software

Job description

A career as a Senior Advisor in quality control for Capital Markets client due diligence reviews at National Bank of Canadameans acting as a subject matter expert in quality control and regulatory compliance. In this role, you help ensure the integrity, accuracy, and compliance of client onboarding and periodic review activities for institutional Capital Markets clients. Your expertise in AML/KYC, regulatory reviews, risk assessment, and quality assurance will have a direct impact on operational excellence and risk management.

Your role

• Ensure the quality, completeness, and regulatory compliance of client due diligence files related to onboarding and periodic reviews, including anti-money laundering requirements, know-your-client obligations, sanctions screening, and other applicable regulations.
• Identify gaps, deficiencies, and non-compliance issues, and recommend corrective actions to strengthen controls and improve operational efficiency.
• Analyze complex client structures and high-risk situations to validate the quality and accuracy of assessments and supporting documentation.
• Support internal stakeholders by providing guidance, feedback, and expertise on quality standards, regulatory expectations, and best practices.
• Contribute to the continuous improvement of procedures, controls, tools, and quality assurance frameworks to enhance operational effectiveness.
• Collaborate with Compliance, Risk Management, Internal Audit, and business partners during audits, reviews, and transformation initiatives.

The Capital Markets Operations sector brings together specialists who work in an agile, proactive, and collaborative manner to continuously improve processes and support business growth.

Within the Counterparty Documentation Centre, you are part of a multidisciplinary team and report to the Senior Director, Counterparty Documentation Centre. Our team stands out for its expertise, collaboration, and commitment to delivering high-quality regulatory onboarding and due diligence services. You will work closely with compliance specialists, legal advisors, and client onboarding teams in a dynamic and evolving environment.

We aim to offer you maximum flexibility to support your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.

Requirements

• Hold a university degree in finance, business administration, accounting, law, or a related field.
• Have a minimum of 5 years of experience in AML/KYC, due diligence reviews, quality control, or regulatory compliance within the banking or Capital Markets sector.
• Demonstrate strong knowledge of regulatory requirements applicable to financial institutions and institutional Capital Markets clients.
• Have experience assessing complex legal entities, ownership structures, and higher-risk client files.
• Possess strong analytical, investigation, and reporting skills.
• Be proficient with Microsoft Office and client lifecycle management or documentation tools.

Languages: French, English

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

Required skills: Artificial Intelligence, Cybersecurity, Diversity & Inclusion, Empathy, Initiative, Learning Agility, Resiliency, Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates!

What can you bring to our team?

Join us!