Associate or Associate Director Operational Risk

Banque Nationale du Canada; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Job summary

National Bank is seeking an Associate or Associate Director to strengthen Capital Markets Operational Risk. You will manage governance, deliver risk reporting, and coordinate regulatory and audit activities in Montreal or Toronto.

The role requires partnering with senior leaders and driving risk prevention initiatives in a dynamic, people-centered environment. The team focuses on risk identification, assessment, monitoring, and practical risk management, with opportunities for growth and

Qualifications

• Bachelor's or master's degree in a related field with 5–7 years of relevant experience.
• Experience in Capital Markets activities, products and structures.
• Experience in operational risk management and banking and/or securities regulation.
• Experience performing process walkthroughs and control testing.
• Proven ability to solve complex problems with tangible results.
• Able to communicate with senior stakeholders in a fast-paced environment.

Responsibilities

• Manage the transversal governance program for Capital Markets Operational Risk.
• Ensure timely and consistent delivery of reporting, governance and oversight.
• Coordinate team deliverables, including regulatory requests and audit mandates.
• Coordinate Key Risk and Control Indicators reporting.
• Manage Operational Risk Events and Control Enhancement.
• Lead investigations and reporting including root-cause analyses and post-mortems.
• Support business lines in assigning action owners and tracking closures.
• Lead Risk and Control Assessments, including testing.
• Contribute to risk assessments for new products and activities.
• Oversee continuous monitoring program and related reporting.

Skills

Analytical Skills

Communication

Entrepreneurship

Financial Markets

Operational Risk

Problem Solving

Stakeholder Management

Initiative

Control Testing

Agility

Influencing

Governance

Risk & Compliance

Collaboration

Education

Bachelor's or Master's degree in a related field

Job description

Associate or Associate Director Operational Risk

On-Site

Job number

36133

Category

Senior Professional

Status: Permanent

Schedule: Full-Time

13-Oct-2026

Area(s) of interest: Capital Markets and treasury, Risk management

Location(s): Montreal, Toronto

A career as an Associate or Associate Director within National Bank’s Capital Markets Business Operational Strategy, Resilience & Risk Management team means supporting the business line in identifying, assessing, monitoring, and managing operational risk through an efficient, practical, and tailored approach that reflects the specific context of Capital Markets.

In this role, you will use your problem-solving and influencing skills to make a positive impact across the organization.

Your Job

• Manage the transversal governance program for Capital Markets Operational Risk


• Ensure the timely and consistent delivery of reporting, governance and oversight


• Coordinate team deliverables, including regulatory requests and audit mandates


• Coordinate Key Risk and Control Indicators reporting


• Operational Risk Events and Control Enhancement


• Manage transversal investigations and related reporting, including operational risk event reviews, root-cause analyses, post-mortems, and deep dives


• Support business lines in assigning action owners, establishing timelines, and monitoring the implementation and closure of corrective measures


• Risk and Control Assessments


• Lead the planning, execution, and reporting of risk assessments, including control walkthroughs and testing, in accordance with the Bank’s operational risk taxonomy


• Contribute to risk assessments for new products and activities within Capital Markets


• Manage the continuous monitoring program and related reporting

Your Team

You will join a team of 25 colleagues within Capital Markets Operational Risk and report to the Director, Business Operational Strategy, Resilience & Risk Management.

Our team stands out for its diversity, dynamism, agility, and its knowledge of Capital Markets activities and processes that support these activities.

Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience and backgrounds to enrich all aspects of your development.

This position is based in Montreal or Toronto.

Basic Requirements

• A bachelor's or master's degree in a related field with at least 5-7 years of relevant experience (i.e., capital markets, operations, governance, risk, compliance, audit, etc.).


• Experience in Capital Markets activities, products and structures as well as the supporting systems and processes.


• Experience in operational risk management, risk assessments, and banking and/or securities regulation, including CIRO and OSFI requirements.


• Experience performing process walkthroughs and control testing.


• Proven ability to solve complex problems, with a strong focus on delivering tangible results.


• Comfortable working in a fast-paced, ambiguous, and constantly evolving environment while supporting senior and demanding stakeholders.


• Ability to communicate effectively with business leaders and senior stakeholders.

Languages:

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

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Analytical Skills Communication Entrepreneurship Financial Markets Operational Risk Problem Solving Stakeholder Management Initiative Control Testing Agility Influencing Governance Risk & Compliance Collaboration

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options


• Employee Share Ownership Plan


• Employee and family assistance program


• Preferential banking services


• Involvement in community initiatives


• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?