Associate I - Global Fund Services Operations Service Delivery

JPMorgan Chase & Co.; Toronto; On-site; CAD 60,000 - 85,000; Full time

Job summary

JPMorgan Chase & Co. in Toronto is seeking a Fund Services Associate I to join our dynamic team, working with operations, financial controllers, and external partners to ensure accurate fund accounting and administration.

This role emphasizes using advanced emotional intelligence, active listening, and a continuous improvement mindset to enhance efficiency and resilience across the fund servicing platform.

Qualifications

• Demonstrated expertise in fund servicing operations with at least three years of experience focusing on fund accounting and administration.
• Advanced emotional intelligence skills with a track record of building trusting relationships and fostering collaboration.
• Experience in proposing and implementing process improvements to enhance efficiency and resilience in an operational environment.
• Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.

Responsibilities

• Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures.
• Collaborate with operations and financial controllers to streamline processes and enhance efficiency in fund servicing operations.
• Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders.
• Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform.

Skills

Fund servicing operations

Emotional intelligence

Process improvement

Active listening & questioning

Job description

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.

As a Fund Servicing Associate I within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform.

Job responsibilities

• Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures.
• Collaborate with operations and financial controllers to streamline processes and enhance efficiency in fund servicing operations.
• Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders.
• Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform.

Required qualifications, capabilities, and skills

• Demonstrated expertise in fund servicing operations, with at least three years of experience focusing on fund accounting and administration, evidenced by successful execution of related tasks and responsibilities.
• Advanced emotional intelligence skills, with a track record of building trusting relationships and fostering collaboration in a professional setting.
• Experience in proposing and implementing process improvements, with a focus on enhancing efficiency and resilience in an operational environment.
• Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.