Associate Director, Engine Centers, Quality & Product Technical Support
Pratt & Whitney
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Benefits offered by this job
Job summary
Pratt & Whitney Canada in Longueuil, QC, seeks a Head of Quality and Technical Support to ensure product and process quality while guiding method planning and supporting assembly and testing operations across four Canadian engine centers. The role is on-site, Monday to Friday, with broad leadership responsibilities.
You will define and execute strategies, improving engine center processes to meet performance targets, collaborating with multiple teams and maintaining the highest standards of
Qualifications
- Bachelor’s or Master’s degree in Engineering, Quality Management, or Business Management with 7–10+ years of experience.
- Experience leading teams and mobilizing talent across functions.
- Strong written and spoken English; ability to present to senior leadership.
Responsibilities
- Lead a team of quality and technical professionals supporting operations at Canadian engine centers.
- Drive deployment of strategic quality projects (e.g., MES replacement; new inspection/assembly technologies).
- Strengthen quality culture through projects and initiatives engaging all employees.
- Oversee methods planning and integration of design changes into assembly work instructions; deploy tech projects for continuous improvement.
- Support Assembly and Test Technical Support (ATTS) teams delivering services to assembly lines and engine testing operations.
- Assist internal/external audits to ensure regulatory and customer requirements compliance (TCCA, FAA, AS9100).
- Collaborate with engineering, quality and other groups on investigations and improvement projects.
- Support CORE RTX program to drive continuous improvement and value creation for operations.
- Analyze data to identify systemic issues and develop KPI-improvement strategies.
Skills
Education
Tools
Job description
Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters.
For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.
Pratt & Whitney Canada was named one of Canada’s Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.
As the Head of Quality and Technical Support, you will be responsible for ensuring that product and process quality complies with requirements, while also maintaining method-planning activities and providing support to the assembly and testing technical operations teams across the four Canadian engine centers.
The Quality and Technical Leader is also responsible for defining, executing, and deploying strategies and action plans aimed at improving engine center processes in order to achieve the company's performance targets.
You will work closely with various teams to ensure the on-time delivery of our products while maintaining the highest standards of quality and production.
The position is based at our Longueuil location, Monday to Friday during daytime hours and exclusively on-site
- Lead a team of experienced quality and technical professionals responsible for supporting operations at the Canadian engine centers.
- Support the deployment of various strategic quality and technical projects, such as replacing the MES system and implementing new inspection and assembly technologies.
- Strengthen the quality culture by implementing projects and initiatives that foster an environment where quality is valued by all employees.
- Oversee process planning (methods), including the integration of design changes into assembly work instructions (AFS), as well as the deployment of technology projects aimed at continuous operational improvement (test automation, torque measurement systems, induction heating, flexible production lines).
- Provide support to the Assembly and Test Technical Support (ATTS) teams, which deliver services to the assembly line and engine testing operations.
- Support internal and external audit processes to ensure ongoing compliance with industry, regulatory, and customer requirements, including those established by Transport Canada Civil Aviation (TCCA), Federal Aviation Administration (FAA), and AS9100.
- Support actions related to resolving internal and external issues through escape management, non-conformance management, and audit processes.
- Collaborate with engineering, quality, and other functional groups within P&WC and PW to support investigations and improvement projects related to engine assembly and testing.
- Support the CORE RTX program to drive continuous improvement and generate value for operations.
- Analyze available data to identify systemic issues and develop strategies and initiatives to improve key performance indicators through the use of proactive tools.
- Bachelor’s degree in Engineering, Quality Management, or Business Management, with a minimum of 10 years of experience; or a Master's degree in Engineering, Quality Management, or Business Management, with a minimum of 7 years of experience.
- Inspiring leader, capable of mobilizing, engaging, and developing talent within teams.
- Strong interpersonal skills with demonstrated ability to work effectively with people of different backgrounds and communication styles.
- Strong verbal and written communication skills, comfortable presenting in front of a group (including senior leadership).
- Experience managing quality systems.
- Experience in the aerospace industry or in an assembly-based manufacturing environment.
- Experience using SAP and MS Office Suite.
- Occasional travel to our Canadian engine centers.
- Very good English language proficiency, written and oral, is required for this position considering the operational needs of the employer and the people with whom the candidate will be called upon to interact.
- Pension and savings plan with employer contributions
- Group insurance program
- Opportunities for advancement (career progression)
- Merit or recognition program
- Health and wellness program, including virtual health care
- Recreational and sports club
- Nearby daycares
- Transportation accessibility or public transit program and free parking
The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. We will consider applications from all qualified candidates.
At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.
At Pratt & Whitney Canada, you have the opportunity to make a difference every day—just look up. Are you ready to go beyond?
The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances. Failure to do so will result in the withdrawal of the employment offer
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