Associate Account Executive

Aon Hewitt; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the insurance sector is seeking an Associate Account Executive to join their team in Toronto. This hybrid role offers the opportunity to work both virtually and in the office, where you will engage clients and provide expert advice on insurance products. The ideal candidate will have experience in personal lines and possess excellent communication skills, aiming to support sales initiatives while ensuring client satisfaction. Aon values teamwork and offers professional development opportunities to help you reach your full potential.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible work environment

Qualifications

• 3+ years’ experience in Home and Auto Personal Lines insurance preferred.
• Demonstrated ability to manage time effectively.
• Valid provincial license is required; relevant certifications like CIP are assets.

Responsibilities

• Communicate with clients via phone and email.
• Provide insurance advice on coverage and pricing.
• Upsell or cross-sell products to existing clients.

Skills

Customer Service

Communication

Time Management

Organizational Skills

Education

Post-secondary diploma or degree

Job description

Job Title: Associate Account Executive, Personal Lines (Windsor/Toronto)

Do you enjoy sharing your expertise to educate clients? Do you want to work with an organization that values your skillsets and is committed to your development? If you have answered yes to these two questions – we have an opportunity for you!

This is a hybrid role with the flexibility to work both virtually and from our offices.

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Communicate with clients via incoming phone queue, outgoing phone requests, and email in an efficient and positive manner
• Provide knowledgeable insurance advice to clients on current prices, coverage, and opportunities
• Stay up to date with insurer market change and follow all insurer and Aon workflows to ensure accuracy and minimize E&O exposure
• Advise and process client requests in insurer portals and our BMS ensuring all underwriting criteria is correct and the client informed to ensure mutually agreeable outcome
• Help drive results by supporting and implementing initiatives that will increase sales and retention opportunities within the Personal Lines team
• Upsell or cross-sell products/service to existing clients
• Comfortable working in a fast-paced environment with specific targets
• Build relationships with prospective clients, colleagues, underwriters, and industry professionals

How this opportunity is different

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions. As a Service Broker you will report directly to the Team Leader of Commercial Risk Solutions.

Skills and experience that will lead to success

• 3+ years’ experience in Home and Auto Personal Lines insurance with proven customer service success preferred
• Post-secondary diploma or degree or a combination of education and equivalent years is a definite asset
• Demonstrated ability to manage time effectively and prioritize requests while maintaining a positive attitude
• High level of organization, efficiency, and attention to detail
• Excellent interpersonal and communication skills, both verbal and written
• Proven ability to develop and deepen relationships with clients, colleagues, and insurer partners
• Valid provincial license is a requirement; relevant certifications such as CIP and CAIB are assets
• License for other provinces or open to take them is preferred

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

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