Assistant Warehouse Manager

Kaizen Lab Inc.; Mississauga; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Warehouse Manager for its Mississauga location. This role is pivotal in supporting warehouse operations, overseeing logistics, and leading a team dedicated to exceptional customer service. With a focus on safety and productivity, you'll manage inventory control and resolve discrepancies while fostering a positive work environment. The company offers competitive wages, benefits, and a supportive culture that values continuous learning and diversity. If you have a passion for warehouse management and a commitment to excellence, this opportunity is perfect for you.

Benefits

Dental Insurance

Vision Insurance

Health Spending Account

Sick Pay

Employee Assistance Programs

Retirement Savings Plans

Casual Dress Code

Continuous Learning Environment

Qualifications

• 2+ years of warehouse management experience required.
• Knowledge of inventory management and warehouse equipment.

Responsibilities

• Support warehouse operations and logistics.
• Lead a team of 20-25 staff through coaching and mentoring.

Skills

Warehouse Management

Inventory Management

Customer Service

Problem-Solving

Leadership

Education

High School Diploma

Warehouse Management Certification

Tools

Microsoft Office

Forklifts

RF Scanners

ERP Systems (Epicor, SAP, Oracle)

Job description

Fort Garry Industries is Canada's most trusted truck and trailer parts, sales, and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada.

With over 100 years of service, Fort Garry Industries is expanding and looking for talented and motivated individuals to join our team and contribute to our continued success!

Fort Garry Industries has an exciting opportunity for an Assistant Warehouse Manager at our Mississauga location.

What You Will Do:

• Support warehouse operations, branch logistics, shipping, and inventory control while providing exceptional customer service.
• Assist the warehouse manager in leading a team of 20-25 staff, including shippers, receivers, parts handlers, and delivery drivers, through coaching, mentoring, and training.
• Communicate professionally with customers, staff, and management.
• Oversee vendor returns and shipping processes, resolving order discrepancies.
• Maintain proper bin organization and resolve inventory discrepancies.
• Participate in staff meetings to improve productivity and address issues.
• Uphold and embody FGI Customer Service Standards and Core Values.
• Promote FGI's safety culture by adhering to established procedures.
• Perform other duties as assigned.

What We Require:

• At least 2 years of warehouse management experience and over 5 years in progressive warehouse roles.
• Experience in aftermarket or heavy-duty parts is preferred.
• Knowledge of inventory management and warehouse equipment (forklifts, RF scanners).
• Proficiency in Microsoft Office and ability to learn in-house systems.
• Ability to meet physical requirements, including lifting up to 75-100 lbs and standing/walking frequently.
• Heavy-duty parts knowledge is an asset.
• Familiarity with ERP systems like Epicor Prophet 21, SAP, Oracle, Netsuite, or Microsoft Dynamics is an asset.
• Strong people management skills and leadership qualities.
• Excellent problem-solving skills and a proactive attitude.
• Team-oriented with a no-excuses approach and accountability.
• Exceptional customer service skills and attention to detail.

What We Offer:

• Competitive wages with annual bonus eligibility.
• Benefits including dental, vision, health spending account, and sick pay.
• Employee assistance programs and retirement savings plans (DPSP and GRSP).
• Continuous learning environment and casual dress code.
• Supportive and fun work environment.

Fort Garry Industries welcomes applications from people with disabilities. Accommodations are available upon request during the recruitment process.

We are committed to employment equity and encourage women, Indigenous peoples, visible minorities, and individuals with disabilities to apply and self-identify. Our goal is a diverse workforce reflective of the communities we serve, fostering fairness and inclusion.