Assistant Store Manager-Retail

Roots; Whistler; On-site; CAD 37,000 - 54,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Store Manager who is passionate about retail and fashion. In this role, you'll support the Store Manager in creating an exceptional shopping experience while leading a team dedicated to customer satisfaction. This position offers the chance to grow within a culture that values sustainability and personal development. If you're ready to take on challenges and contribute to a healthier planet, this opportunity is perfect for you!

Qualifications

• 2+ years of retail apparel management experience is required.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Assist Store Manager in achieving sales budgets through excellent customer service.
• Lead by example in sales and customer service.

Skills

Customer Service

Sales Skills

Leadership

Communication Skills

Time Management

Job description

Whistler - Store 480, 4154 Village Green, Unit 100, Whistler, British Columbia, Canada Req #1876

Friday, May 10, 2024

At Roots, we look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. Roots is not only a brand, it’s a culture and lifestyle. In addition to our customers, an intrinsic part of our success has always been the people who work here. Our clients and customers need to have confidence that our managers and associates at all levels of the organization have the knowledge, skills and competencies to excel. Our company depends on systems and processes that support the continued learning and development of our people. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

Nature & Scope:

Reporting to the Store Manager, the Assistant Store Manager creates and maintains the Roots experience for our customers and employees. The ASM supports the Store Manager with all aspects of store operations always modeling and acting in accordance with Roots guiding principles and beliefs.

Key Job Responsibilities:

• Assist the Store Manager in the achievement of the store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity.
• Demonstrates the ability to lead by example in sales and customer service.
• Assists the Store Manager in the execution of all recruitment activities.
• Supports the Store Manager in providing product knowledge and selling skills training to new and existing staff.
• Execute opening and closing procedures according to company policies and procedures.
• Ability to motivate team through coaching & leadership.
• Effectively manage time and prioritize tasks to meet the demands of the business.
• Excellent communication (both oral and written) skills.

Qualifications and Experience Required:

• 2+ years of retail apparel management experience.
• Great sense of style and a love for fashion.
• Demonstrated ability to strive in an environment that is customer service driven with a focus on selling.
• Ability to work a flexible schedule to meet the needs of the business, including nights and weekends.

Our Assistant Manager base pay ranges from $37,700 - $53,300/annually depending on location and level of experience. The hourly rate is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity.