Assistant Store Manager-Retail

Roots; Burnaby; On-site; CAD 37,000 - 54,000; Full time

Job summary

Join an innovative company that values a culture of sustainability and personal growth. As an Assistant Store Manager, you will play a crucial role in enhancing the customer experience and supporting the Store Manager in all operations. This position offers the chance to lead a team, develop your skills, and contribute to a brand that emphasizes style and environmental responsibility. If you are passionate about retail and fashion, and thrive in a customer-focused environment, this opportunity is perfect for you. Be part of a team that encourages growth and creativity while making a positive impact on the planet.

Qualifications

• 2+ years of retail apparel management experience required.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Assist Store Manager in achieving sales budgets and exceeding customer expectations.
• Lead by example in sales and customer service.

Skills

Customer Service

Sales Leadership

Time Management

Communication Skills

Coaching

Job description

Metropolis at Metrotown - Store 160, 4700 Kingsway Ave, Suite 1119, Burnaby, British Columbia, Canada Req #1877

Monday, May 13, 2024

At Roots, we look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. Roots is not only a brand, it’s a culture and lifestyle. Our company depends on systems and processes that support the continued learning and development of our people. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

Nature & Scope:

Reporting to the Store Manager, the Assistant Store Manager creates and maintains the Roots experience for our customers and employees. The ASM supports the Store Manager with all aspects of store operations always modeling and acting in accordance with Roots guiding principles and beliefs.

Key Job Responsibilities:

• Assist the Store Manager in the achievement of the store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity.
• Demonstrates the ability to lead by example in sales and customer service.
• Assists the Store Manager in the execution of all recruitment activities.
• Supports the Store Manager in providing product knowledge and selling skills training to new and existing staff.
• Execute opening and closing procedures according to company policies and procedures.
• Ability to motivate team through coaching & leadership.
• Effectively manage time and prioritize tasks to meet the demands of the business.
• Excellent communication (both oral and written) skills.

Qualifications and Experience Required:

• 2+ years of retail apparel management experience.
• Great sense of style and a love for fashion.
• Demonstrated ability to strive in an environment that is customer service driven with a focus on selling.
• Ability to work a flexible schedule to meet the needs of the business, including nights and weekends.

Our Assistant Manager base pay ranges from $37,700 - $53,300/annually depending on location and level of experience. The hourly rate is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity.