Assistant Store Manager - Off Price

JRoss Recruiters; Edmonton; On-site; CAD 52,000 - 68,000; Full time

Job summary

JRoss Recruiters in Edmonton, AB is seeking an Assistant Store Manager for a high-volume, mission-integrated non-profit store. You will oversee store operations, drive sales growth, ensure exceptional customer service, and align with community-focused goals.

You will recruit, train, and develop a team of 15–25 associates, manage staffing, scheduling, and performance, and lead by example to deliver outstanding donor and customer experiences.

Qualifications

• 2–3+ years as Assistant Store Manager or comparable retail leadership role.
• Experience hiring, training, coaching, and developing teams of 15–25 associates.
• Proven ability to build a high-performing team culture focused on customer service.
• Strong leadership and interpersonal skills to motivate staff and drive results.
• Experience managing daily store operations: staffing, scheduling, performance.
• Results-driven with a track record of meeting/exceeding sales and ops targets.
• Excellent organizational skills and prioritization in a fast-paced retail environment.
• Strong communication skills with employees, customers, and management.
• Passion for helping people succeed and making a positive community impact.
• Proactive, hands-on leadership with continuous improvement focus.

Responsibilities

• Oversee store operations and ensure effective execution of plans that drive sales growth and customer service.
• Support revenue and profitability goals by optimizing inventory flow and production levels while controlling expenses.
• Recruit, train, coach, and develop team members to foster a collaborative, high-performance culture.
• Lead by example to ensure outstanding customer and donor experiences and service excellence.
• Monitor KPIs, identify improvements, and implement action plans for efficiency.
• Assist with workforce planning, scheduling, and performance management for adequate staffing.
• Promote a safe, organized, welcoming store environment aligned with policies and values.
• Support Store Manager in building a positive team culture toward business objectives and community impact.

Skills

Retail leadership

Team motivation

Communication

Staffing & scheduling

Customer service excellence

Operational excellence

People development

Job description

If you are looking for meaningful employment where you can make a difference in your community, this could be a great job for you! As a mission-integrated, non-profit enterprise, our client’s purpose is to build loyalty with their employees, customers, and the communities they serve. Each store has its own unique inventory, as does each community. We are seeking an Assistant Store Manager in the Edmonton, AB market for a very high-volume location.

Description

• Assist in overseeing all aspects of store operations, ensuring effective communication and execution of plans that drive sales growth, production targets, and exceptional customer service.
• Support the achievement of revenue and profitability goals by optimizing inventory flow, production levels, and customer satisfaction while maintaining budgeted operating expenses.
• Recruit, train, coach, and develop team members, fostering a collaborative, high-performance culture that encourages growth, accountability, and employee engagement.
• Lead by example to ensure the highest standards of customer and donor experience, professionalism, and service excellence are consistently delivered.
• Monitor key performance indicators, identify opportunities for improvement, and implement action plans to enhance operational efficiency and overall store performance.
• Assist with workforce planning, scheduling, and performance management to ensure adequate staffing and optimal productivity.
• Promote a safe, organized, and welcoming store environment that aligns with company policies, procedures, and values.
• Support the Store Manager in building a positive team culture focused on achieving business objectives while making a meaningful impact in the community.

Requirements

• Minimum 2–3 years of experience as an Assistant Store Manager or in a comparable retail leadership role.
• Proven experience hiring, training, coaching, and developing teams of 15–25 store associates.
• Demonstrated ability to build a positive, high-performing team culture focused on customer service and operational excellence.
• Strong leadership and interpersonal skills, with the ability to motivate employees and drive performance.
• Experience managing daily store operations, including staffing, scheduling, and performance management.
• Results-oriented with a track record of meeting or exceeding sales and operational targets.
• Strong organizational skills and the ability to prioritize multiple responsibilities in a fast-paced retail environment.
• Excellent communication skills and the ability to effectively interact with employees, customers, and management.
• Passion for helping people succeed, with a genuine commitment to making a positive impact through employment and career development.
• Proactive, hands-on leadership style with a focus on continuous improvement and team development.

Corporate Culture

There are jobs. And there are jobs that changes lives!

Do you want a job that makes a positive difference in our community? One that changes the lives of individuals with disabilities or other challenges? Come and be a part of a mission to strengthen your community by providing supportive housing, employment services, and other assistance to local residents with disabilities or other challenges.