Assistant Store Manager

JRoss Recruiters; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Job summary

JRoss Recruiters in Canada is seeking an Assistant Store Manager to oversee daily store operations, drive sales growth, ensure exceptional customer service, and coordinate inventory and workforce planning.

You will lead a 15-25 person team, coach and develop associates, monitor KPIs, and uphold safety and standards while delivering community-focused employment and housing services.

Qualifications

• Minimum 2-3 years of experience as an Assistant Store Manager or in a comparable retail leadership role.
• Proven experience hiring, training, coaching, and developing teams of 15-25 store associates.
• Demonstrated ability to build a positive, high-performing team culture focused on customer service and operational excellence.
• Strong leadership and interpersonal skills, with the ability to motivate employees and drive performance.
• Experience managing daily store operations, including staffing, scheduling, and performance management.
• Results-oriented with a track record of meeting or exceeding sales and operational targets.
• Strong organizational skills and the ability to prioritize multiple responsibilities in a fast-paced retail environment.
• Excellent communication skills and the ability to effectively interact with employees, customers, and management.
• Passion for helping people succeed, with a genuine commitment to making a positive impact through employment and career development.
• Proactive, hands-on leadership style with a focus on continuous improvement and team development.

Responsibilities

• Assist in overseeing all aspects of store operations, ensuring effective communication and execution of plans that drive sales growth, production targets, and exceptional customer service.
• Support the achievement of revenue and profitability goals by optimizing inventory flow, production levels, and customer satisfaction while maintaining budgeted operating expenses.
• Recruit, train, coach, and develop team members, fostering a collaborative, high-performance culture that encourages growth, accountability, and employee engagement.
• Lead by example to ensure the highest standards of customer and donor experience, professionalism, and service excellence are consistently delivered.
• Monitor key performance indicators, identify opportunities for improvement, and implement action plans to enhance operational efficiency and overall store performance.
• Assist with workforce planning, scheduling, and performance management to ensure adequate staffing and optimal productivity.
• Promote a safe, organized, and welcoming store environment that aligns with company policies, procedures, and values.
• Support the Store Manager in building a positive team culture focused on achieving business objectives while making a meaningful impact in the community.

Job description

• Assist in overseeing all aspects of store operations, ensuring effective communication and execution of plans that drive sales growth, production targets, and exceptional customer service.
• Support the achievement of revenue and profitability goals by optimizing inventory flow, production levels, and customer satisfaction while maintaining budgeted operating expenses.
• Recruit, train, coach, and develop team members, fostering a collaborative, high-performance culture that encourages growth, accountability, and employee engagement.
• Lead by example to ensure the highest standards of customer and donor experience, professionalism, and service excellence are consistently delivered.
• Monitor key performance indicators, identify opportunities for improvement, and implement action plans to enhance operational efficiency and overall store performance.
• Assist with workforce planning, scheduling, and performance management to ensure adequate staffing and optimal productivity.
• Promote a safe, organized, and welcoming store environment that aligns with company policies, procedures, and values.
• Support the Store Manager in building a positive team culture focused on achieving business objectives while making a meaningful impact in the community.

Requirements

• Minimum 2-3 years of experience as an Assistant Store Manager or in a comparable retail leadership role.
• Proven experience hiring, training, coaching, and developing teams of 15-25 store associates.
• Demonstrated ability to build a positive, high-performing team culture focused on customer service and operational excellence.
• Strong leadership and interpersonal skills, with the ability to motivate employees and drive performance.
• Experience managing daily store operations, including staffing, scheduling, and performance management.
• Results-oriented with a track record of meeting or exceeding sales and operational targets.
• Strong organizational skills and the ability to prioritize multiple responsibilities in a fast-paced retail environment.
• Excellent communication skills and the ability to effectively interact with employees, customers, and management.
• Passion for helping people succeed, with a genuine commitment to making a positive impact through employment and career development.
• Proactive, hands-on leadership style with a focus on continuous improvement and team development.

Corporate Culture

There are jobs. And there are jobs that changes lives!

Do you want a job that makes a positive difference in our community? One that changes the lives of individuals with disabilities or other challenges? Come and be a part of a mission to strengthen your community by providing supportive housing, employment services, and other assistance to local residents with disabilities or other challenges.