Assistant Store Manager (Metropolis at Metrotown)

Swatch; Burnaby; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading luxury goods retailer seeks an Assistant Store Manager for its Burnaby location. This role focuses on driving sales, managing store operations, and supporting staff while ensuring exceptional customer service. Candidates should have strong leadership skills and retail management experience.

Benefits

Paid Vacations

Paid sick days

Health benefits including dental and vision coverage

Life insurance

RRSP contributions with company match

Company Discount

Qualifications

• Strong communication skills (verbal & written).
• Effective leadership skills to mentor and motivate retail team.
• Availability to work flexible hours including weekends and holidays.

Responsibilities

• Coaching the sales team to enhance customer experiences.
• Assisting in managing store efficiency and inventory control.
• Supporting recruitment and development processes.

Skills

Customer Focus

Drive for Results

Creativity

Problem-Solving

Integrity

Education

At least 3 years retail leadership experience

Tools

POS systems

MS Office

Job description

Assistant Store Manager (Metropolis at Metrotown)

Join to apply for the Assistant Store Manager (Metropolis at Metrotown) role at Swatch

Assistant Store Manager (Metropolis at Metrotown)

Join to apply for the Assistant Store Manager (Metropolis at Metrotown) role at Swatch

The Company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

The Company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Job Description

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $45,000.00 plus monthly performance bonus.

Benefits:

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage
• Life insurance
• RRSP contributions with company match
• Company Discount
  
  
  

Responsibilities include:

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans
• Visual Merchandising: Helping maintain store presentation standards
• Other: Upholding workplace safety, serving as a role model for company policies and procedures
  
  
  

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Profile

• Strong communication skills (verbal & written), including strong relationship building skills
• Availability to work opening and closing shifts; flexible hours including weekends and holidays
• Effective leadership skills to mentor and motivate retail team
• Results oriented with a high level of energy and enthusiasm
• Ability to communicate in a clear concise and understandable manner
• Must be a self-starter who works well independently and in team environments
  
  
  

Professional Requirements

• At least 3 years retail leadership experience, preferably in fashion and/or accessories
• Intermediate computer skills with working knowledge of MS Office
• Experience working with POS systems
  
  
  

Job Location: Kingsway 4700, V5H 4M1 Burnaby BC VH M, Canada (British Columbia)

Company Address: The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Luxury Goods and Jewelry and Retail

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