Assistant Store Manager II — Lead Ops & Customer Service

Dollar Tree, Inc.; Nanaimo; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

Dollar Tree Canada is seeking an Assistant Store Manager II in Nanaimo to support store operations, customer service, and team development. You will help manage daily tasks, organize merchandise, and ensure a welcoming shopping environment.

Responsibilities include opening/closing procedures, directing staff, maintaining clean and organized sales floors and stockrooms, and adhering to safety guidelines. This role emphasizes leadership, communication, and hands-on problem solving.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Ability to lift up to 55 lbs and be physically active.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner.
• Organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures.
• Train and develop Store Associates under the Store Manager.
• Keep store clean and presentable, including bathrooms and floors.
• Adhere to safety and company policies.

Skills

Store management

Customer service

Communication

Team development

Loss prevention

Education

High school diploma or equivalent

Job description

Dollar Tree Canada is seeking an Assistant Store Manager II in Nanaimo to support store operations, customer service, and team development. You will help manage daily tasks, organize merchandise, and ensure a welcoming shopping environment.

Responsibilities include opening/closing procedures, directing staff, maintaining clean and organized sales floors and stockrooms, and adhering to safety guidelines. This role emphasizes leadership, communication, and hands-on problem solving.