Assistant Manager II

DOLLAR TREE STORES CANADA, INC.; Nanaimo; On-site; CAD 42,000 - 54,000; Full time

Job summary

Dollar Tree Canada is seeking an Assistant Store Manager to support store operations, customer service and team development in Nanaimo.

You will assist with daily tasks, organize merchandise, train staff, and help ensure a clean, safe, and welcoming store environment while adhering to company policies.

This role requires leadership, strong communication, and the ability to lift merchandise, manage payroll and scheduling, and maintain promotional displays.

Qualifications

• Previous store management experience in retail, grocery, or drug store.
• Must be able to lift up to 55 lbs. and perform physical tasks (standing, walking, etc.).
• Strong communication and customer service skills.
• Ability to read and interpret operational directives.
• High school diploma preferred.

Responsibilities

• Assist with daily store operations and staff supervision.
• Provide excellent customer service and address questions.
• Organize merchandise and maintain store displays.
• Complete opening and closing procedures.
• Maintain store cleanliness and safety procedures.

Skills

Store management

Customer service

Communication

Team leadership

Safety adherence

Education

High school diploma

Job description

We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development.

Duties

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring.

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

Full time 6904 North Island Hwy.,Nanaimo,British Columbia V9V 1P6 Operations 40020 Dollar Tree

As a Dollar Tree associate, you'll create a positive shopping experience and impact our communities every day, making you an essential part of our team.

We put value front and center – it's what our business is built on.

At Dollar Tree Canada, we aim to go above and beyond the expectations of our customers and the communities we serve.

We see an exciting path forward as a company, and our people will lead the way.