Assistant Store Manager I

Tapestry, Inc.; Niagara-on-the-Lake; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading luxury retail brand is seeking an Assistant Store Manager for their location in Niagara on the Lake. The role involves fostering a customer-centric environment, achieving sales goals, and managing daily operations. Ideal candidates will have management experience in luxury retail and strong communication skills.

Qualifications

• At least 1 year of management experience in a luxury retail environment.
• Knowledge of current fashion trends and marketplace competition.

Responsibilities

• Foster a store environment that delivers authentic service.
• Achieve sales goals through effective strategies and clienteling.
• Evaluate team performance and provide coaching.

Skills

Communication

Teamwork

Customer Service

Business Acumen

Education

High School Diploma

College Degree

Tools

MS Office

Retail Systems

Job description

Assistant Store Manager I

Location: Niagara on the Lake, ON, CA

Company: Coach

Founded in 1941, Coach is a leading New York design house specializing in modern luxury accessories and lifestyle collections. Our brand is renowned for its American attitude, heritage of fine leather goods, superior quality, and commitment to customer experience.

At Coach, we foster a culture of mutual respect, support, accountability, and passion. We strive to provide an inspiring and modern workplace where talented individuals can thrive.

We are seeking an Assistant Manager for our store at [SHOPPING CENTER NAME], [CITY, STATE].

The successful candidate will leverage their retail management skills to:

1. Foster a store environment that delivers authentic service and a Modern Luxury customer experience.
2. Develop product knowledge and stay informed about current collections, sharing this knowledge with the team.
3. Achieve sales goals through effective strategies, clienteling, sourcing new customers, and building long-term relationships.
4. Support teamwork, trust, and collaboration among staff, customers, and management.
5. Stay updated on market trends, fashion, and customer shopping behaviors.
6. Evaluate team performance and provide coaching to prioritize service and sales.
7. Demonstrate business acumen by forecasting, planning, and budgeting (e.g., payroll, staffing).
8. Manage daily operations according to Coach standards, including sales and service.
9. Serve as a leader in the store when upper management is absent.

The ideal candidate will possess:

1. At least 1 year of management experience in a luxury retail environment (preferred).
2. Knowledge of current fashion trends and marketplace competition.
3. High school diploma or equivalent; college degree preferred.
4. Proficiency in MS Office and retail systems (inventory, sales reporting, labor management).
5. Effective communication skills, both oral and written.
6. Ability to work flexible hours, including nights, weekends, and holidays.

Note: Beware of fraudulent recruiting activity via Craigslist. Coach does not solicit credit reports or employment information through such postings. Always verify employment offers directly with Coach.

Coach is an equal opportunity employer, committed to diversity and inclusion. All employment decisions are based on qualifications and merit without regard to legally protected characteristics. Visit us at www.coach.com.

Job Segment: Retail Manager, Retail Operations, Store Manager, Retail