Assistant Store Manager - Fast-Track to Co-Manager

Ocean State Job Lot; Southwestern Ontario; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discount

Promotions from within

Job summary

Journeys is seeking a Co-Manager to support the Store Manager in leading a high-energy teen fashion store. You will recruit, train, and coach a sales team to achieve store and personal goals while protecting company assets.

You will drive excellent customer service, manage daily operations, coach performance, and partner with leadership to execute company initiatives. Journeys offers rapid promotion opportunities, a fun team environment, and benefits such as employee discounts and health

Qualifications

• Experience in retail leadership roles with a focus on customer service.
• Ability to recruit, interview, and onboard new staff.
• Experience training and developing sales teams.
• Strong coaching and performance feedback skills.
• Demonstrated ability to meet or exceed sales goals.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance.
• Assist in recruiting and hiring of high calibre employees.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Ensure that all company initiatives are properly implemented and to the standard of the company direction.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence.
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence.
• Effectively communicate all store needs to Store Manager and Manager In Training.
• Resolve customer issues effectively.
• Provide a fun, full service experience to all customers.
• Understand the Journeys culture and demonstrate it to the team.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn.
• Completion of all training programs leading up to Co-Manager position or equivalent training.
• Ability to work 45 hours per week.
• Ability to work night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Stand for long periods of time.
• Must be at least 18 years of age*

Skills

Customer service

Recruiting

Training

Coaching

Sales leadership

Job description

Journeys is seeking a Co-Manager to support the Store Manager in leading a high-energy teen fashion store. You will recruit, train, and coach a sales team to achieve store and personal goals while protecting company assets.

You will drive excellent customer service, manage daily operations, coach performance, and partner with leadership to execute company initiatives. Journeys offers rapid promotion opportunities, a fun team environment, and benefits such as employee discounts and health