Assistant Store Manager (CA85 West Edmonton Mall Large)

Miniso Canada; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Job summary

MINISO Canada is hiring for an Assistant Store Manager at West Edmonton Mall. The role focuses on leading a store team, driving sales, managing inventory and delivering excellent customer service at 8882 170 St NW, Edmonton, AB.

The ASM will train and mentor associates, source strong candidates, monitor KPIs, and ensure a safe, efficient store environment to meet targets and improve performance.

Qualifications

• Minimum 1 years of experience Retail Management experience
• Experience in small convenience/retail/ grocery stores similar to MINISO Canada
• Experience managing team in Retail Setting
• Eligible to work in Canada
• Exceptional customer service skills
• Proven retail experience in beauty/cosmetics with a track record of hitting sales targets
• Prior leadership or supervisory experience
• Strong communication and coaching abilities

Responsibilities

• Lead, train and mentor all associates to optimal potential
• Monitor performance of team and train employees and provide coaching to improve performance
• Manage goods/inventory and ensure operations run smoothly
• Actively seeks and sources for strong candidates
• Focus on KPIs, sales goals and labour cost, developing action plans to achieve targets
• Address customer queries and complaints to ensure satisfaction
• Motivate team to increase sales and meet targets
• Ensure a safe and clean store environment
• Analyze data for effective merchandising

Skills

Customer service

Leadership

Sales targets

Communication

Coaching

Budget management

Beauty brands knowledge

Market trends

Product categories

Retail experience

Team motivation

Analytical skills

Innovative thinking

Interpersonal skills

Problem solving

Job description

Job Description

We are currently hiring for an Assistant Store Manager (ASM) position at West Edmonton Mall.

Address: 8882 170 St NW, Edmonton, AB T5T 3J7

Store Manager Responsibilities:

• Lead, train and mentor all associates to optimal potential

• Monitor performance of team and train employees and provides coaching to improve performance

• Manage goods/inventory and ensure operations is run smoothly

• Actively seeks and sources for strong candidates

• Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets

• Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied

• Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees

• Protects employees and customers by providing a safe and clean store environment

• Ensure sales goals are met along with other important aspects

• Analyze and compare data for effective merchandising

Store Manager Qualifications:

• Minimum 1 years of experience Retail Management experience

• Experience in small convenience/retail/ grocery stores similar to MINISO Canada

• Experience managing team in Retail Setting

• Eligible to work in Canada

Skills & Experience Required:

• Exceptional customer service skills

• Qualifications & Skills

• Proven retail experience in beauty/cosmetics with a track record of hitting sales targets

• Prior leadership or supervisory experience

• Strong communication, interpersonal and coaching skills

• Good business acumen: comfortable analyzing numbers, making decisions, managing budgets

• Knowledge of beauty brands, market trends, product categories

• Organized, results-oriented and able to work in a fast-paced retail environment

• Self driven and motivated

• Able to lead and direct team with clear communication

• Empathy and ability to motivate sales team to meet sales goals

• Ability to meet objectives and sales target

• Innovative and creative with the ability to think outside the box and attract customers

• Excellent communications and interpersonal skills