Assistant Store Manager

Claire's; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

Claire's, a leading high street fashion retailer with over 3000 stores globally, is seeking an Assistant Store Manager to support sales and operations. The role involves driving store targets, enhancing customer service, and leading team development. Ideal candidates will have retail management experience and strong communication skills. Join a fun, inclusive environment and grow your career in fashion retail.

Qualifications

• Minimum one year retail management experience required.
• Ability to analyze sales reports and strategically problem solve.
• Basic computer skills necessary.

Responsibilities

• Drive and achieve retail store targets.
• Deliver the finest level of customer service.
• Assist in training and coaching the store team.

Skills

Customer Service

Communication

Organizational Skills

Mathematics

Problem Solving

Education

High school diploma or equivalent

Tools

POS system

Job description

About the Role

As an Assistant Store Manager at Claire’s, you will support your Store Manager with the following;

• Sales and profit: Driving and achieving retail store targets
• Customer service: delivering the finest level of customer service
• Store operations: keeping the store running smoothly
• Commerciality: Ensuring your store is well merchandised and commercially correct
• Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
• Ear piercing (you will receive full training)

About Claire's

• A leading high street fashion retailer with +3000 stores globally
• We specialize in fashionable jewelry, accessories and cosmetics products
• Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
• We are a fun place to work! We encourage all store members to wear our product
• We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

About You

• High school diploma or equivalent required
• Minimum one year retail management experience
• Excellent verbal/written communication and organizational skills
• Basic computer skills
• Sound understanding of mathematics and strong reading comprehension skills
• Understands the importance of Customer Service
• Ability to analyze sales reports and strategically problem solve
• Ability to stand during scheduled shifts
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
• Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer
• Ability to operate POS system

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.