Assistant Store Manager

Dollarama; Mont-Laurier; Sur place; CAD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Benefits package

Company matched pension plan

Training program

Career development

Résumé du poste

Dollarama in Mont-Laurier, Canada is seeking an Assistant Store Manager to support daily retail operations and customer service excellence. You will assist with staffing, merchandising, and achieving sales goals while acting as Manager on Duty in the Store Manager’s absence.

Qualifications include a minimum of two years in retail with supervisory experience, strong leadership and communication skills, and open availability.

Qualifications

• Two or more years of retail experience.
• At least two years in a supervisory/management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsabilités

• Assist Store Manager with daily retail operations and staff management.
• Assist with merchandising, stocking, and unpacking shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach and develop employees.
• Perform cash management and opening/closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Help with hiring and performance management.

Connaissances

Leadership

Communication

Decision-making

Multitasking

Prioritization

Description du poste

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career development opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

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