Assistant Store Manager

Dollarama; Quebec; Presencial; CAD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Benefits package

Pension plan

Descripción de la vacante

Dollarama is seeking an Assistant Store Manager to support daily retail operations in Canada. You will supervise staff, assist with merchandising, and drive customer satisfaction while meeting sales goals.

The role requires leadership, strong communication, and the ability to juggle multiple tasks in a fast-paced environment. As Manager on Duty in the Store Manager’s absence, you will help ensure smooth store performance, coaching employees, and maintaining safety and visual standards.

Formación

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsabilidades

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management and store opening/closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.

Conocimientos

Leadership

Communication

Decision-making

Multitasking

Customer service

Staff management

Training

Retail operations

Descripción del empleo

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career development opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

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