Assistant Store manager

Rogers Communications; Gatineau; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in telecommunications is seeking an Assistant Store Manager in Gatineau. The role involves driving customer satisfaction, coaching a team, and participating in community outreach. With competitive compensation and a focus on personal growth, this position is ideal for those passionate about technology and team leadership.

Benefits

Competitive compensation with management bonus

Flexible health benefits and pension plans

100% coverage for mental health support

Employee discounts on products and services

Opportunities for career growth

Qualifications

• Passion for influencing and inspiring teams.
• Ability to deliver on business plans.
• Leadership qualities fostering collaboration.

Responsibilities

• Drive positive customer interactions and experiences.
• Coach team for best-in-class customer service.
• Engage customer base through personalized communication.

Skills

Leadership

Team Collaboration

Customer Engagement

Flexibility

Technology Enthusiasm

Job description

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As an Assistant Store Manager, you can expect to :

• Work with accountable leaders to help drive positive, solution-based customer interactions and experiences
• Encourage and coach your team to create best-in-class customer experiences and meet business goals
• Receive ongoing training and development to ensure you have all the necessary skills to support the team
• Support your store operations with a creative spirit that can adapt to an ever-changing environment
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.

What’s in it for you :

• Competitive compensation, with a lucrative management bonus program
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and support benefits- 100% coverage
• Employee and Family Assistance Program benefit
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Advance your career growth and development opportunities

What we’re looking for :

• You have a passion for influencing and inspiring teams
• An ability to deliver on business plans to meet regional, and store targets
• Leadership qualities which foster collaboration within the team
• A progressive thinker with a desire to think outside the box
• Ability to work a flexible schedule (ability to work 40 hours / week)
• You are excited and inspired by technology
• You meet the minimum age of majority (varies by province)
• English is an asset

After you apply

Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.

Schedule : Full time

Shift : Flex Time

Length of Contract : 6 Months

Work Location : 1100 Maloney Blvd. W Unit E9 (5255), Gatineau, QC

Travel Requirements : Up to 10%

Posting Category / Function : Retail (Store Management / Corporate) & Store Management

Requisition ID : 285736

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Assistant Store Manager • Gatineau, QC, CA