Assistant Store Manager

Quality Foods CA; Colwood; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Get paid every Friday

Exclusive team member offers and-dis |

Benefits & pension eligibility

Wellness and team member assistance

Educational reimbursement & scholar­-‑

Opportunities to learn and grow

Job summary

Quality Foods is hiring an Assistant Store Manager at our Colwood/City location. You will lead the store team, coach and mentor staff, and support the Store Manager in daily operations while focusing on customer-first service.

You will analyze store performance, manage HR processes, and drive sales growth with community engagement. The role requires strong leadership, budgeting know-how, and a commitment to health and safety.

Qualifications

• 3-5 years of experience leading a team and supporting total store operations.
• Food Safe Certification.
• Post-secondary education in business is an asset.
• Experience in Fresh department in retail is an asset.
• Experience or knowledge in achieving sales targets and profitability.
• Knowledge of HR processes (recruitment, training, performance management).
• Store financial planning and budgeting experience.
• Merchandising plan development and execution.
• Scheduling experience.
• Proficiency with computer applications.

Responsibilities

• Leading the store team, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Supporting the Store Manager with overall store operations.
• Reviewing and analyzing income statements and working with the management team to identify opportunities to meet targets, grow profit, and improve store performance.
• Monitoring and analyzing business/HR metrics and dashboards to proactively address store operations while holding the management team accountable.
• Implementing strategies to grow sales and customer loyalty by engaging with the community to gain insights into customer needs, demographics, and the competitive landscape.
• Supporting the store manager with executing and achieving operational excellence through customer experience, health and safety, food safety, merchandising, and front end operations.
• Managing all team member related matters (recruitment, training, performance management, rewards/recognition, succession planning, collective agreement administration if applicable, conflict resolution).
• Developing store team members to support growth and succession planning.
• Conducting probationary and performance reviews of all store team members in a timely manner.
• Communicating key messages to the store team to ensure alignment with business objectives.
• Ensuring accurate inventory and stocktaking in all areas of the store and holding the management team accountable to processes and results.
• Performing all job duties throughout the store as needed, including lifting up to 50 lbs., standing for long periods, and working in hot/cold environments.

Skills

Leadership

Team management

Customer service

Communication

Emotional intelligence

Education

Business-related degree

Tools

Computer applications

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work.Western Canada’s premier food destination, Urban Fare offers great food, unparalleled selections, expert staff and an environment designed to inspire and excite. With a unique assortment of products, Urban Fare’s amazing team of food experts deliver world-class service to customers seeking an exceptional food shopping experience. Urban Fare is a division of Pattison Food Group Ltd. and certified a Great Place to Work.PriceSmart Foods is your one stop grocery market offering an abundant selection of authentic Asian and national brand groceries at an exceptional value. Explore new taste traditions with the passionate team at PriceSmart Foods, a division of Pattison Food Group Ltd. and certified a Great Place to Work.Bulkley Valley Wholesale offers customers a unique combination of wholesale and retail shopping at competitive prices. Well-known in the community, Bulkley Valley Wholesale has proudly been serving residents, restaurants, independent retailers, mining camps and lodges of the northwest corner of British Columbia for more than 60 years. Bulkley Valley Wholesale is a division of Pattison Food Group Ltd. and certified a Great Place to Work.Buy-Low Foods is proud to be a 100% privately-owned Western Canadian company who provides a broad range of safe, healthy, and affordable food and household products and convenient services to its loyal customers. Join a team who values quality, integrity, customer satisfaction and environmental responsibility, and contribute to the health and well-being of your community. Buy-Low Foods is a division of Pattison Food Group Ltd. and certified a Great Place to Work.B.C. owned and operated, Quality Foods has been serving Vancouver Island communities since 1982. With 14 locations from Colwood up to Campbell River and over to Powell River, we are an active participant in the communities that we serve, and we understand that our stores play an important role in these small towns. Quality Foods is a division of Pattison Food Group Ltd. and certified a Great Place to Work.Are you looking for a career that can offer advancement opportunities with a growing company? Are you dependable with a positive attitude? Are you at your best while providing excellent customer service… even when it’s busy?We are hiring for an Assistant Store Manager at our location in .We are hiring for an Assistant Store Manager at our location in .You will be responsible for:Leading the store team, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.Supporting the Store Manager with overall store operations.Reviewing and analyzing income statements and working with the management team to identify opportunities to meet targets, grow profit, and improve store performance.Monitoring and analyzing business/HR metrics and dashboards to proactively address store operations while holding the management team accountable.Implementing strategies to grow sales and customer loyalty by engaging with the community to gain insights into customer needs, demographics, and the competitive landscape.Supporting the store manager with executing and achieving operational excellence through customer experience, health and safety, food safety, merchandising, and front end operations.Managing all team member related matters (e.g., recruitment, training, performance management, rewards/recognition, succession planning, administration of the collective agreement (if applicable) and conflict resolution).Developing store team members to support growth and succession planning.Conducting and/or ensuring probationary and performance reviews of all store team members in a timely manner.Communicating key messages to the store team to ensure alignment with business objectives.Ensuring accurate inventory and stocktaking in all areas of the store and holding the management team accountable to processes and results.Performing all job duties throughout the store as needed, including lifting weight (up to 50 lbs.), standing for long periods of time, and working in hot/cold environments.You have:3-5 years of experience leading a team and supporting total store operations.Food Safe Certification.A post-secondary education in a business related field is an asset.Experience working in the Fresh department(s) in a retail environment is an asset.Experience and/or knowledge with:Achieving sales targets and profitability.Human Resources (e.g. recruitment, training and development, and performance management).Employee Relations and knowledge of the collective agreement (if applicable).Store financial planning and budgeting.Developing and executing merchandising plans.Scheduling.Proficiency with computer applications.You are:A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative, and awareness.Self-aware, empathetic, and possess a high level of Emotional Intelligence (EQ).An effective leader with strong conflict resolution and interpersonal skills.Resilient with the ability to thrive in a fast-paced, dynamic environment while leading a team.Proactive in taking initiative with an entrepreneurial mindset.Passionate about being actively involved with the community.Here are some of the perks we offer:Get paid every Friday!Exclusive team member offers and discounts.Benefits & pension eligibility.Wellness and team member assistance program.Educational reimbursement & scholarship opportunities.Opportunities to learn and grow.Compensation Details:$60,000.00 - $70,000.00The compensation offered for this position will take into consideration location, education, skills, experience, and other factors.