Assistant Store Manager

Tirecraft; Burgessville; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Health and Dental coverage

Employee Assistance Program (EAP)

Employee Purchase Program

Birthday off with pay

Ministry Certification(s) available

Future ownership opportunities; ESOP

Job summary

Al's Tirecraft, Burgessville, is seeking an Assistant Store Manager to lead daily operations, supervise team members, and ensure top-tier customer service at the front counter and service bays.

You will work with the Store Manager to optimize inventory, drive store profitability, and maintain safety and quality standards in a fast-paced environment.

Qualifications

• Prior leadership experience in retail.
• Experience in retail tire/automotive industry is an asset.
• Computer literate with knowledge of accounting basics.
• Proven ability to grow business revenues and profits.
• Proven ability to secure and manage Company assets while achieving ROI objectives.
• Excellent communication and problem-solving skills.
• Ability to provide support and guidance for team members.

Responsibilities

• Work with Store Manager to develop and implement customer service guidelines for in-shop and field service technicians.
• Oversee day-to-day store operations with Store Manager.
• Assist in developing the store’s annual business plan with sales and margin targets.
• Collaborate with Service Advisors to ensure best customer experience at the front counter.
• Ensure invoices and payments are processed promptly.
• Manage service call requests, dispatch technicians, and write up work orders.
• Maintain prescribed inventory levels and safe storage.

Skills

Leadership

Automotive retail

Accounting basics

Revenue growth

Asset management

Communication

Problem-solving

Team coaching

Job description

Assistant Store Manager

Al's Tirecraft, Burgessville

Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. Looking to lead a team in an industry that keeps the world rolling? As a tire shop manager, you'll be at the helm of more than just rubber and rims — you'll be driving customer satisfaction and team success. From ensuring top-notch service to optimizing operations, every day brings new challenges and opportunities to make an impact. If you're ready to steer your career towards success in a dynamic and fast-paced environment, join us and let's hit the road together! We are growing and this is a fantastic opportunity to join a team of people enthusiastic about the industry.

This is an salary position with wages ranging from $65,000.00-$75,000.00 a year, based on experience.

Helping Canadians Get Ahead

Core Values:

Be the Hero: Go the extra mile, making someone’s day, be humble, offering plus ones (+1).

Be Positive: Passion, pride, dedicated, fun.

Be Better: Get stuff done, desire to improve, willing to learn, try new things, great ideas, opportunity, insightful, continuous improvement.

Do the Right Thing: Honest, no BS, team player, customer first. “Everyone Gets Home Safe”

Benefits:

• Benefits Package including Health and Dental coverage + more
• Employee Assistance Program (EAP)
• Employee Purchase Program
• Birthday off with pay
• Ministry Certification(s) available
• Future ownership opportunities; Employee Stock Ownership Plan

Responsibilities:

• Working with the Store Manager to develop and implement customer service guidelines for in-shop, road, and field service technicians.
• Work with the Store Manager to oversee day-to-day operations.
• Assist with the development of the store’s annual business plan, complete with sales and service margins, expenses, and profit targets.
• Work closely with Service Advisors to oversee sales and service at the front counter, with a strong focus on facilitating the best possible customer experience.
• Work with Store Administrators to ensure invoices of all products and service sales are complete and payments are processed immediately.
• Manage “service call” telephone requests, write up work orders and dispatch Service Technicians accordingly.
• Maintain inventory at prescribed levels and ensure it is stored in a safe and organized fashion.
• Ensure Associates are trained and certified to use all shop equipment. Ensure renewal of such certifications, as required.
• Conduct annual performance reviews with direct reports.
• Continually participate in sales and product training to ensure changes in the marketplace are up to date.

Qualifications:

• Previous experience in a leadership position
• Previous experience in retail tire/automotive industry an asset
• Computer literate with knowledge of accounting basics
• Proven ability to grow business revenues and profits
• Proven ability to secure and manage Company assets while achieving Company ROI objectives
• Excellent communication and problem-solving skills
• Ability to provide support and guidance for team members

This position is for an existing vacancy.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.