Assistant Store Manager

Dollarama; Brockville; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Pension plan

Training program

Career development

Job summary

Dollarama in Brockville, Ontario is seeking an Assistant Store Manager to support the Store Manager in daily operations, lead a small team, and drive sales and customer satisfaction. In this role you will train staff, manage stock and merchandising, handle cash duties, ensure store safety and visual standards, and deliver outstanding service to customers.

Open availability, two+ years retail and supervisory experience are required, with opportunities for career development and a competitive

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability including days, evenings and weekends.
• Strong leadership, communication and decision-making skills.

Responsibilities

• Assist the Store Manager with daily operations.
• Lead staff and provide coaching and feedback.
• Assist with merchandising, stocking, and shipments.
• Ensure exceptional customer service and resolve escalations.
• Perform cash handling and store opening/closing duties.
• Maintain safety and visual merchandising standards.
• Participate in hiring and performance reviews.

Skills

Leadership

Communication

Decision-making

Multitasking

Job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career development opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.