Assistant Restaurant Manager

SSP America; Ottawa; Presencial; CAD 55.000 - 59.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive Benefits

Free Employee Parking

Descripción de la vacante

SSP Canada is seeking an Assistant Restaurant Manager for Canal Market at the Ottawa Airport. The role focuses on leading a team, delivering exceptional customer service, and upholding brand standards in a busy airport environment.

The position requires at least two years of management experience in food & beverage, strong communication, and the ability to work under pressure. Benefits include comprehensive plans and free employee parking.

Formación

• Minimum of two (2) years of experience in the food & beverage industry in a management capacity.

Responsabilidades

• Recruits, trains, develops and communicates with a team of Food Travel Experts; implements and maintains guest service standards and brand specifications.
• Maintains merchandising standards, display presentations and signing standards; monitors inventory levels.
• Develops, plans and assigns daily goals, tasks and team member assignments.
• Manages, supervises and evaluates team member performance; provides feedback including disciplinary action.
• Assists in monitoring sales performance through analysis of sales reports and market comparisons.
• Ensures compliance with company policies, health/sanitation standards and security procedures.
• Manages office tasks including funds handling, receiving, inventory, purchasing, scheduling and payroll.

Conocimientos

Leadership

Team development

Customer service

Communication

Operations management

Scheduling & payroll

Conflict resolution

Security clearance

Descripción del empleo

Ottawa International Airport (YOW) | Canal Market

Join our team as an Assistant Restaurant Manager for Canal Market in the Ottawa Airport!

Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their team.

SSP Canada operates several restaurants throughout the Ottawa International Airport, including: From Zak’s Diner to Big Rig Kitchen & Brewery, YOW is home to iconic brands.

• $55,400 - $59,400 / year
• Quarterly bonus potential
• End of fiscal year super bonus potential
• Comprehensive Benefits
• Free Employee Parking

Essential Functions

• Recruits, trains, develops and communicates with team of Food Travel Experts Implements and maintains guest service standards and/or brand specifications.
• Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
• Develops, plans and assigns daily goals, tasks and Team Member assignments.
• Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
• Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.
• Maintains adherence to all company policies and procedures, as well as provincial health/sanitation standards.
• Manages all office tasks, including management of funds, receiving, inventory, purchasing, team member scheduling and payroll.

Skills & Other Requirements

• Minimum of two (2) years of experience in the food & beverage industry, in a management capacity in a full-service dining w/ bar environment required.
• Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
• Excellent written and verbal communication
• Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities
• Ability to obtain Transport Canada Security Clearance

Required

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.