Assistant-optometrist

IRIS The Visual Group; Victoriaville; On-site; CAD 28,000 - 38,000; Full time

Benefits offered by this job

Advantageous online bonus program

A free pair of glasses each year and a

other discounts

EFAP: Employee and Family Assistance

Employee recognition program, team

Job summary

IRIS The Visual Group is seeking a friendly front desk professional to greet customers, answer calls, and book appointments in a fast-paced optical environment. You will open and update patient files, direct customers to the right professionals, and handle basic invoicing and ordering using our computer system.

Candidates should have customer service experience, an interest in optics, strong organizational skills, teamwork orientation, comfort with computers, and solid communication abilities.

Qualifications

• Experience with customer service.
• Interest in optics field.
• Organized with attention to detail.
• Enjoys working in a team.
• Comfortable with computers.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers in a professional, courteous manner.
• Answer the phone.
• Book appointments for patients.
• Open and update patient files.
• Direct customers to the right professional.
• Perform pretest exams.
• Handle invoicing and collections.
• End of day closing.
• Place product orders via computer system.
• Follow up with customers.

Skills

Customer service experience

Teamwork

Computer literacy

Communication skills

Interpersonal skills

Tools

Computer systems

Job description

We offer a stimulating and warm work environment. You will join outstanding colleagues who emphasize mutual aid, team spirit and good humor. Our team shares the values of passion, honesty and respect. The kindness and well-being of our employees are at the heart of our priorities. Our mission is to provide high quality products and services to all patients.

Greet customers in a professional, courteous and attentive manner

Answer the phone

Book appointments for patients

Open and update patient files

Direct the patient to the right professional based on their needs

Perform pretest exams

Take care of invoicing and collections

End of the day closing

Place certain product orders via the computer system

Follow up with customers

IRIS offers you a very stimulating and dynamic work environment. You are entitled to these benefits as a member of our big family.

Such as :

• Advantageous online bonus program
• A free pair of glasses each year and other discounts
• EFAP: Employee and Family Assistance Program
• Employee recognition program, team building activities and more

Do you have the following?

• Experience with customer service
• An interest in the field of optics
• A sense of organization and attention to detail
• Likes working in a team
• Ease with computers
• Good communication and interpersonal skills

Do you recognize yourself in this description?