Assistant-optometrist

IRIS; Sorel-Tracy; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Online bonus program

Free glasses annually

Discounts

EFAP

Employee recognition program

Team building activities

Job summary

IRIS in Sorel-Tracy, Quebec is seeking a customer-focused team member to join our optical team. The role offers full-time hours (approximately 35 per week) over four days, with one evening until 8:00 PM, and training provided if you have no optics experience.

You will greet customers, book appointments, open and update patient files, and assist with invoicing and product orders. Work with a supportive team in a stimulating environment and take advantage of benefits such as an online bonus

Qualifications

• Experience with customer service
• Interest in optics
• Organized and detail oriented
• Team player
• Comfort with computers
• Good communication skills

Responsibilities

• Greet customers in a professional, courteous and attentive manner
• Answer the phone
• Book appointments for patients
• Open and update patient files
• Direct the patient to the right professional based on their needs
• Perform pretest exams (main task)
• Take care of invoicing and collections
• End of the day closing
• Place certain product orders via the computer system
• Follow up with customers

Skills

Customer service

Teamwork

Organization

Computer skills

Communication

Job description

We offer a stimulating and warm work environment. You will join outstanding colleagues who emphasize mutual aid, team spirit and good humor. Our team shares the values of passion, honesty and respect. The kindness and well-being of our employees are at the heart of our priorities. Our mission is to provide high quality products and services to all patients.

Full-time (approximately 35 hours/week)

The schedule is 4 days a week (including one day with evening hours until 8:00 PM)

No prior experience in optics is required. The candidate will be trained and supported by our team

• Greet customers in a professional, courteous and attentive manner
• Answer the phone
• Book appointments for patients
• Open and update patient files
• Direct the patient to the right professional based on their needs
• Perform pretest exams (main task)
• Take care of invoicing and collections
• End of the day closing
• Place certain product orders via the computer system
• Follow up with customers

IRIS offers you a very stimulating and dynamic work environment. You are entitled to these benefits as a member of our big family.

Such as :

• Advantageous online bonus program
• A free pair of glasses each year and other discounts
• EFAP: Employee and Family Assistance Program
• Employee recognition program, team building activities and more

Do you have the following?

• Experience with customer service
• An interest in the field of optics
• A sense of organization and attention to detail
• Likes working in a team
• Ease with computers
• Good communication and interpersonal skills

Do you recognize yourself in this description?