Certified Optometric Assistant

Iris; Salaberry-de-Valleyfield; Hybrid; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Online bonus program

Free glasses each year

EFAP - Employee and Family Assistance

Team building and recognition

Job summary

IRIS Salaberry-de-Valleyfield is seeking a receptionist/optical assistant to greet customers, answer calls, book appointments, and manage patient files. Training is provided on site, with emphasis on teamwork and high-quality patient care.

The role requires strong organizational skills, comfort with computers, and good communication. Evening and weekend shifts are not required, and the environment is described as stimulating and supportive.

Qualifications

• Experience with customer service
• Good communication and interpersonal skills
• Strong organization and attention to detail
• Comfort with computers

Responsibilities

• Greet customers in a professional, courteous manner
• Answer the phone
• Book appointments for patients
• Open and update patient files
• Direct patients to the right professional
• Perform pretest exams
• Handle invoicing and collections
• End of day closing
• Place product orders via computer system
• Follow up with customers

Job description

IRIS SALABERRY-DE-VALLEYFIELD , Full-time

We offer a stimulating and warm work environment. You will join outstanding colleagues who emphasize mutual aid, team spirit and good humor. Our team shares the values of passion, honesty and respect. The kindness and well-being of our employees are at the heart of our priorities. Our mission is to provide high quality products and services to all patients.

The prestigious FORBES magazine has named IRIS The Visual Group the best employer in the optical industry and 38th best employer in all industries combined.

Experience in the field of optics îs an asset, but not required. You will be trained on site!

• Greet customers in a professional, courteous and attentive manner


• Answer the phone


• Book appointments for patients


• Open and update patient files


• Direct the patient to the right professional based on their needs


• Perform pretest exams


• Take care of invoicing and collections


• End of the day closing


• Place certain product orders via the computer system


• Follow up with customers

IRIS offers you a very stimulating and dynamic work environment. You are entitled to these benefits as a member of our big family.

Such as :

• Advantageous online bonus program


• A free pair of glasses each year and other discounts


• EFAP: Employee and Family Assistance Program


• Employee recognition program, team building activities and more

Do you have the following?

• Experience with customer service


• An interest in the field of optics


• A sense of organization and attention to detail


• Likes working in a team


• Ease with computers


• Good communication and interpersonal skills

Evening Schedule : No

Week-end Schedule : No

Do you recognize yourself in this description?