assistant manager - retail

DOT Furniture; Mississauga; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Staff discounts

Enhanced vacation policy

Career advancement support

Robust compensation

Job summary

DOT Furniture in Mississauga, ON is seeking an assistant manager - retail to lead daily store operations and coach a team of sales associates. The role focuses on delivering excellent customer service, ensuring visual standards, inventory accuracy, and smooth communications with customers and management.

You will mentor staff, manage scheduling, and support the Store Manager in achieving targets. Reasonable weekend availability, strong leadership, and a passion for interior décor help you

Qualifications

• Experience in a supervisory role is an asset.
• Knowledgeable in a sales environment and management of a sales system (POS).
• Ability to lift/move product 50 lbs and over with provided tools.
• Excellent interpersonal, communication (verbal & written English).
• Strong problem-solving and conflict resolution skills.
• Ability to build and motivate long-lasting customer relationships.
• Flair for interior décor/merchandising is advantageous.
• Flexible work hours, weekends, evenings, holidays; 36 hours minimum per week.
• Organizational skills and ability to work independently and with a team.

Responsibilities

• Coaching and mentoring the store team to achieve targets.
• Assist management, motivate staff, and ensure customer service excellence.
• Oversee merchandising, inventory, and store operations.
• Handle internal/external communications and social media postings.
• Ensure safety standards and compliance with procedures.

Skills

Supervisory experience

Sales experience

POS system

English proficiency

Customer service

Problem solving

Team motivation

Merchandising

Flexibility

Warehouse experience

Job description

assistant manager - retail

Posted on August 28, 2026 by Employer details DOT Furniture

Job details

*Who are we?Our family started with a vision... "how do we bring the comforts of indoors, out and do it with style?"....30 years later we have become one of the most widespread Canadian retailers in the industry. Catering to a variety of indoor and outdoor options for customers to create their own oasis at home. We love the clients that come in and creating their own personal spaces with them. Our teams from the ground up are enthusiastic, passionate, professionals, that are committed to building long term relationships with teammates, clients and communities.Are you looking for a career that you look forward to, coming in to work every day? Are you a passionate, creative, professional, with self starter and excellent communication skills? Then this is an opportunity for you. This position reports to: Store ManagerSummaryThis position is a leadership role in training, with the ambition of working towards advancement in the company. Coaching, assisting management, motivating a team, and working directly with employees and customers, to provide an amazing service experience are critical components. A small business mindset and entrepreneurial spirit are some of the key ingredients for a successful role within Dot Furniture.

Core Accountabilities: Coaching your Team: Build and coach your team towards achievement of expectations, objectives and goals. Coach, mentor, and train Dot Ambassadors to assist customers, answer questions, structure quotes, and/or payments. Evaluate results and provide feedback to team members in a timely fashion on achieving targets. Assist management in ensuring staff understands compliance, and consistent execution of company policies and procedures. Oversee staff to ensure paperwork is completed accurately, monies are collected in full, and follow up with clients.

Relationship Management: Create a customer focused environment and continuously strive to improve the customer experience. Ensure proper follow up of all potential buyers by developing, implementing, monitoring, a customer management system. Establish and maintain standards for delivery to customers. Manage customer escalations and disputes as necessary. Prospects commercial accounts designed to drive sales.

Administrative: Create and maintain visual displays in the store. Maintain accurate inventory levels. Maintain accurate store warehousing activities, dispatches, and paperwork. Follow and maintain safety standards set forth by Ontario Occupational Health and Safety Act. Implementation, maintenance, and organization of store daily housekeeping. Assist management in execution of daily documentation. Manage internal and external email, and phone communication. Create and maintain postings on designated social media channels.

Skills and Qualifications: Experience in a supervisory role is an asset. Knowledgeable in a sales environment and management of a sales system. (POS). Ability to lift/move product 50 lbs and over, with provided tools. Excellent interpersonal, communication (verbal & written English) and customer service skills. Strong problem-solving and conflict resolution skills. Ability to build and motivate long-lasting and trusting teams and customer relationships. Flair for interior décor/merchandising is advantageous. Flexible work hours, weekends, evenings, holidays. Meet a minimum work week of 36 hours. Expectational organizational skills, and ability to work independently and with a team. Ability to adapt in working in sales and warehouse environment.

What's in it for you? In addition to an exciting environment that rewards the entrepreneurial spirit, we offer excellent pay plans, benefits packages for full-time employees, professional training and development, and advancement opportunities throughout our organization, such as:

• Staff discounts to enhance employee experience.
• Enhanced vacation policy, based on tenure.
• Support in career advancement.
• Robus

• Location Mississauga , ON
• Work location On site
• Salary $ 18.00 HOUR hourly
• Terms of employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source indeed.com #10244315454