18-Assistant Store Manager

Bath Depot / Bain Dépôt; Ottawa; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Bath Depot in Ottawa is hiring an Assistant Manager to join our on-site team. You will work closely with the Store Manager to drive sales, deliver exceptional customer service, and oversee daily store operations.

The role requires 2–3 years in sales and customer service, with strong leadership, organization, and communication skills. Availability includes days, evenings, and weekends, with opportunities for training and growth.

Qualifications

• High school diploma required; college or professional diploma is an asset.
• 2 to 3 years of experience in sales and customer service, or relevant experience.
• Availability to work days, evenings, and weekends.

Responsibilities

• Meet and exceed sales targets and KPIs.
• Respond to customer needs with personalized service and expert advice.
• Assist the Store Manager with daily store operations.
• Ensure effective and attractive merchandising.
• Provide internal training to team members.
• Build and maintain strong, lasting customer relationships.

Skills

Sales leadership

Customer service

Team coaching

Store operations

Education

High school diploma

College or professional diploma (asset)

Tools

Microsoft Office

Job description

Job Title: Assistant Manager

Employment Type: Full-time, Permanent
Work Location: On-site

Be Part of Something Bigger – Join the Bath Depot Team

Bath Depot is a proud Canadian, family-owned business specializing in bathroom, kitchen, and lighting products. With over 350 employees and 50 stores across the country, we’re on a mission to reinvent the home renovation shopping experience.

We are currently seeking an Assistant Manager to join our team at our location.

Do you lead with a strong sense of community, excel in collaborative environments, and embrace an entrepreneurial mindset? Are you motivated by achieving sales goals and committed to delivering outstanding customer service while fostering long-term client relationships?

Then you might be the brand ambassador our company is looking for!

Why Join the Bain Dépôt Team?

• Join a dynamic environment where your passion for sales is recognized and valued
• Enjoy a flexible schedule tailored to your lifestyle
• Represent trendy products that captivate our diverse clientele
• Thrive within a close-knit team that values innovation and individual contributions
• Work in an inclusive and diverse workplace
• Have the opportunity to guide customers through projects of all sizes
• Face new challenges and gain unique experiences every day
• Benefit from numerous employee discounts

Daily Responsibilities

• Meet and exceed sales targets and key performance indicators (KPIs)
• Respond to customer needs with personalized service and expert advice
• Assist the Store Manager with daily store operations
• Ensure effective and attractive merchandising
• Provide internal training to team members
• Build and maintain strong, lasting customer relationships

Qualifications

• High school diploma required; college or professional diploma is an asset
• 2 to 3 years of experience in sales and customer service, or relevant experience
• Knowledge of Microsoft Office is a plus
• Availability to work days, evenings, and weekends
• Strong sense of autonomy, initiative, and decision-making skills
• Proven skills in management, organization, and communication
• Customer-oriented with solid sales and advisory abilities

Key Skills for Success

• Maximize sales and store profitability
• Motivate, and coach employees
• Actively participate in recruiting and training
• Maintain exceptional customer service standards
• Build long-lasting customer relationships
• Set clear goals and communicate them effectively
• Plan and oversee daily store operations
• Manage smooth store openings and closings
• Implement company policies and procedures
• Ensure workplace health and safety
• Verify sales reports and manage inventory
• Communicate with the Administrative Center as needed
• Perform any other related duties

Join the Bain Dépôt Team! We look forward to meeting you!