assistant manager - retail

Call It Spring; Kitchener; On-site; CAD 30,000 - 60,000; Full time

Job summary

A retail company is seeking an Assistant Manager in Kitchener to support the Store Manager, maximize sales, and deliver excellent customer service. The ideal candidate should have at least six months of retail experience and strong leadership skills. Full-time casual employment starts as soon as possible with a salary range of $19 to $20 per hour. Benefits include dental care, life insurance, and store discounts.

Benefits

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

Store discount

Vision care

Qualifications

• Six months of selling experience in retail or service industry required.
• Strong leadership and excellent communication skills necessary.
• Willingness to work retail hours and initiative required.

Responsibilities

• Support Store Manager in operational tasks.
• Maximize sales and maintain customer service.
• Train other sales associates in product knowledge.
• Adhere to store policies and security measures.

Skills

Leadership skills

Communication skills

Customer service orientation

Fashion-oriented

Education

High school or equivalent

Job description

Assistant Manager - Retail

Posted on September 02, 2025 by Employer details Call It Spring

Job details

Job objectives: Support the Store Manager in all tasks necessary to the efficient operation of the store. Provide prompt and courteous service to customers in order to maximize sales and customer service, so as to promote the company’s image of quality and professionalism.

Status: Reports directly to the Store Manager and works closely with the District Manager and other resource departments. Represents an integral part of the store team and, through participation, creates a healthy and pleasant atmosphere. Supports the manager in the supervision of salespeople and all other employees essential to the efficient operation of the store.

Key job functions

• Maximize sales and customer service
• Maintain merchandise displays
• Record all transactions on register
• Perform necessary housekeeping duties
• Occasionally relieve the Store Manager from his/her responsibilities

Duties performed

• Practices professional salesmanship within the guidelines of store policy and procedures, to achieve maximum sales and highest level of customer satisfaction.
• Promotes total customer service in a friendly way and as the most important consideration in every transaction.
• Ensures that special orders are handled efficiently.
• Maintains a neat, organized and well-stocked merchandise area.
• Ensures that merchandise is properly ticketed and attractively displayed.
• Communicates stock replenishment needs to Store Manager.
• Follows store policies and procedures.
• Adheres to all loss prevention and security policies, as well as credit policies and procedures (credit/debit cards, employee purchases, discounts, deposits, returns and exchanges).
• Responsible for accuracy of sales bill completion.
• Assists in training other sales associates in product knowledge, visual presentation, sales techniques and administration.
• Complies with the company’s dress code and presents an image consistent with company standards.
• Supports the manager in all duties necessary for the efficient operation of the store.

Qualifications (minimum)

• Related work experience: six months of selling experience (retail or service industry)
• General work experience or equivalent formal education: high school or equivalent
• Other qualifications: strong leadership skills, excellent communication skills, service-oriented, team player, fashion-oriented, bilingualism as required, willingness to work retail hours, and initiative

Work details

• Location: Kitchener, ON
• Work location: On site
• Salary: $19.00 to $20.00 per hour
• Terms of employment: Casual employment, Full time
• Starts as soon as possible
• Vacancies: 1
• Source: indeed.com

Benefits

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Store discount
• Vision care

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