Assistant manager - retail

Pet Valu; Edmonton; On-site; CAD 42,000 - 62,000; Full time

Job summary

Pet Valu in Edmonton seeks a retail supervisor with the ability to direct the daily operations of a busy store. You will oversee staff, assign duties, monitor budgets, and respond to customer requests while ensuring high service levels and store standards.

The ideal candidate has 2–3 years of supervisory experience in retail, excellent communication skills, and a proactive approach to achieving sales and operational goals in a fast-paced environment.

Qualifications

• Education: Secondary school graduation certificate.
• 2–3 years of retail supervisory experience.
• Ability to lead and develop staff.
• Strong customer service orientation.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Conduct performance reviews.
• Supervise office and volunteer staff.
• Evaluate customer service and store environments.

Skills

Oral comm

Written comm

Time management

Multitask

Organizational

Education

Secondary school diploma

Job description

Education and Experience

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine merchandise and services to be sold
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews
• Supervise office and volunteer staff
• Evaluate customer service and store environments

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Efficiency
• Goal-oriented
• Positive attitude
• Quick learner
• Time management
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Maturity
• Patience
• Ability to multitask

Employment terms options

• Evening
• Shift

Employment terms options

• Flexible hours
• Morning
• On call
• Day
• Weekend
• Overtime required
• Overtime available

Green job

• Involves duties and responsibilities that lead to positive environmental outcomes
• Work Term: Permanent
• Work Language: English
• Hours: 32 to 40 hours per week