Assistant manager, restaurant

Jimmy the Greek; Ottawa; On-site; CAD 52,000 - 72,000; Full time

Benefits offered by this job

Flexible hours

Permanent position

Job summary

Jimmy the Greek is seeking a restaurant operations supervisor in Ottawa to lead daily operations and ensure exceptional guest service. You will oversee staffing, scheduling, training, and safety compliance while upholding high standards of quality and efficiency.

The role focuses on customer care, problem resolution, and team supervision in a fast-paced urban setting. A permanent full-time position with flexible hours is available.

Qualifications

• 3–5 years of experience in daily operations management.
• Experience in staff recruitment and scheduling.
• Experience in supervising and training staff.
• Experience in maintaining health and safety standards.

Responsibilities

• Evaluate daily operations to improve efficiency.
• Monitor staff performance and provide feedback.
• Plan and organize daily operations and workflows.
• Recruit, hire, and onboard new staff.
• Set staff work schedules and assign tasks.
• Address customers' complaints and ensure excellent service.

Skills

Accurate

Client focus

Dependability

Efficient interpersonal skills

Flexibility

Organized

Reliability

Attention to detail

Education

No degree, certificate or diploma

Job description

Experience

• 3 years to less than 5 years

Education

• No degree, certificate or diploma

Work setting

• Urban area

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staffEnsure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Certificates, licences, memberships, and courses

• Food Safety Certificate

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability

Employment terms options

• Evening
• Flexible hours

Employment terms options

• Day
• Weekend
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week