Assistant Manager, Ponoka

FOUNTAIN TIRE LTD; Ponoka; Sur place; CAD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Health, dental, and vision benefits

RRSP with company matching

DRIVE program with potential store-own

Recognition and incentives

Balanced lifestyle policies

Discounts on tires, parts, and service

Résumé du poste

Fountain Tire Ponoka (6502 46 Ave) is seeking an Assistant Manager to lead the store team and deliver outstanding automotive service and customer experience. You will work closely with the Store Manager to drive sales, manage budgets, and develop a capable team.

The role requires automotive industry experience, proven leadership, strong communication, and a commitment to safety and community relations. Competitive wages and growth opportunities are offered.

Qualifications

• High school diploma or GED; post-secondary diploma preferred.
• At least 3 years in the automotive industry.
• Assistant manager/service manager experience is an asset.
• Proven leadership and people-management ability.
• Strong computer skills.
• Ability to set and achieve goals.
• Valid driver's license with clean record.
• Effective communication with customers and team.
• Strong organizational and time-management skills.

Responsabilités

• Front counter customer service and sales utilizing automotive parts/service experience.
• Provide service quotes and obtain customer authorization for work.
• Share product knowledge for excellent customer service on the front counter.
• Assist with annual budgeting; forecast revenue/expenditures and track budgets.
• Assist recruitment and development of associates for superior customer experience.
• Supervise and motivate associates for maximum productivity.
• Ensure all safety policies and procedures are implemented.
• Assist in inventory management and annual counts.
• Identify and follow up on outstanding AR/credit accounts.
• Ensure training completion and provide feedback.
• Attentively handle customer complaints with documentation and resolution.

Connaissances

Customer service

Sales

Leadership

Budgeting

Recruitment

People management

Communication

Time management

Driver's license

Organizational skills

Formation

High school diploma or GED

Post-secondary diploma/degree/certification

Description du poste

Overview

Looking to accelerate your career? Fountain Tire Ponoka (6502 46 Ave) is looking for a highly motivated leader to join the team as an Assistant Manager!

As part of that growth and commitment to excellence, we are searching for experienced career-minded Automotive and Tire Management Professionals to join our team!

At Fountain Tire, success is centered on providing an exceptional customer experience and building strong community relationships. Managers are leaders and builders who thrive on innovation, building a business and providing outstanding customer service. We are looking for career-minded leaders who are forward thinking and dedicated to the continued growth of Fountain Tire.

What do we offer?

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:

• Competitive compensation: $25+ per hour (based on experience)
• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• The chance to learn and grow with Fountain Tire’s DRIVE program which offers a unique opportunity to help pave your way to potential store ownership!
• Recognition and incentives for your contribution to the organization
• Policies and programs that support a balanced lifestyle
• Discounts for you and your family on tires, parts, and services at all Fountain Tire locations

As an important member of the store management team, the Assistant Manager will work closely with the Store Manager to ensure store success by providing professional leadership in all aspects of the business. Other duties will include:

• A focus on front counter customer service and salesutilizing your previous automotive parts/service and wheel/tire experience
• Recommending vehicle service, providing service quotes, and receiving customer authorization for work to be performed
• Sharing product knowledge and technical expertise to provide excellent customer service on the front counter
• Assisting with the completion of an annual budget; this includes forecasting revenue and expenditures, accurately tracking budget numbers with particular attention to achieving operational benchmarks
• Assisting with the recruitment and development of a team of Associates dedicated to providing a superior customer experience
• Supervise and motivate associates to ensure maximum productivity
• Ensure all safety policies and procedures are implemented
• Assist in inventory management through documentation processes and annual inventory counts
• Assist in identifying and following up on outstanding accounts receivable/credit clients
• Ensure store associates have completed all assigned training; providing feedback and reinforcement as required
• Attentively handle customer complaints within a reasonable timeframe and maintain documentation of complaints and resolutions

What does it take to get on track?

• Completion of high school diploma or GED and a post-secondary diploma, degree, or certification is preferred
• At least 3 years of experience in the automotive industry
• Previous experience as an assistant manager, service writer or service manageris an asset
• Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.
• Strong computer skills
• Ability to set goals and achieve results
• Ability to maintain a valid driver’s license and satisfactory driver's abstract
• Effective communication skills with the ability to develop and maintain positive and effective relationships with customers and team
• Organizational and time management skills in order to prioritize competing demands

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow.

We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.