Assistant Manager: Lead Guest Experience & Operations

Subway - 24614-0; Hamilton; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship opportunities

University course credits

Hands on career experience

Job summary

Subway is seeking an Assistant Manager to focus on guest experience, food quality, cleanliness, inventory, staffing, safety, and teamwork. This role also encompasses a Shift Manager’s duties in many daily tasks.

You will manage 4-12 staff, plan events/promotions, coordinate training, and assist with ordering and stock as needed. Brand discounts and scholarship opportunities are available.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Restaurant operation experience, preferably with supervisory experience.
• Must be an excellent communicator with the ability to deal with all levels of team members.
• Computer knowledge is desirable.

Responsibilities

• Manage a staff of 4-12 including assigning and evaluating work.
• Assist in planning in-store events and promotions, coordinating training as needed.
• Assist with product ordering and inventory as needed.
• Provide an excellent Guest experience and ensure food is prepared and served to standards.
• Maintain safety, cleanliness and security in the restaurant.

Skills

Staff supervision

Guest experience

Inventory management

Communication skills

POS systems

Education

High school diploma or equivalent

Tools

POS system

Job description

Subway is seeking an Assistant Manager to focus on guest experience, food quality, cleanliness, inventory, staffing, safety, and teamwork. This role also encompasses a Shift Manager’s duties in many daily tasks.

You will manage 4-12 staff, plan events/promotions, coordinate training, and assist with ordering and stock as needed. Brand discounts and scholarship opportunities are available.